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iPhone 3.1 update triggering several issues

updated 10:30 am EDT, Fri September 11, 2009

Problems with Exchange, power, more

Downloaders of the iPhone 3.1 firmware are experiencing a variety of problems, according to talk on Apple's support forums. Perhaps the most serious involves occasional total shutdowns, which occur without warning. Affected iPhones can be revived, but only after a manual reboot.

Others have complained that the update hurts battery life. In one incident a person reports that a phone went from 100 percent to 55 percent charge in the space of six hours, despite being completely inactive and even having Wi-Fi and Bluetooth disabled.

Still more users are complaining of podcasts showing up in random order, instead of by date. More critical is a problem with syncing Exchange e-mail. It is believed though that the errors stem from server-side encryption options being properly enforced, as a result locking out the 2G iPhone, the iPhone 3G and possibly the iPod touch. The iPhone 3GS has built-in support for processing the encryption, and so should be unaffected.




by MacNN Staff

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Comments

  1. Flying Meat

    Joined: Dec 1969

    +1

    No harm

    to battery life here. In fact, if not the same, it's a little bit better. Going into my second day, now showing 83% remaining. I'm by no means a heavy user though...
    For those effected, perhaps some apps are not really shutting down like they're supposed to?

    I haven't fiddled with podcasts, or exchange mail, so I have no info on that.

  1. DiabloConQueso

    Joined: Dec 1969

    0

    Shutdown issue

    Count me in as experiencing the "random shutdown" issue. The problem manifests itself with a blank screen, and the phone will not respond to any button presses. Seems to occur when the phone is left idle, as I've not experienced it happening while actually using the phone. The only fix I've found, as the article states, is a reboot (home button + sleep switch).

    iPhone 3G, 8GB.

  1. MyRightEye

    Joined: Dec 1969

    0

    Battery

    My battery went from 100% to 38% in about 20 minutes yesterday. I unplugged it, rode to the optometrists, pulled it out, 38%...

  1. wr11

    Joined: Dec 1969

    0

    All night backups

    For the last two days I've done my syncing at night - and it's taken the best part of the night to complete the backup. I can see this happening once, for some special "super backup" but it's happened twice in a row.

  1. climacs

    Joined: Dec 1969

    -1

    update broke

    all my downloaded apps, I had to do a restore and then download them again, good thing i didn't have so many apps I couldn't remember all of them. is there any way to track which apps are installed so that when you have to reset the iPhone, it 'knows' which apps to re-install?

    (bought a 16gb 3gs last week)

  1. ggirton

    Joined: Dec 1969

    -1

    3.1 fixed wifi disconnectivity

    I had serious problems with wifi dropping after I went from 2 to 3-oh. With 3.1, my wifi is back, and the touch is no longer a virtually unusuable pain. Whew!

  1. kevin1106

    Joined: Dec 1969

    -2

    3.1 no problems now

    The issues I had, I lost my mms icon, tethering and visual voicemail stopped working.

    I found the ipcc file 5.1

    it fixed everything...but no tethering....

    since updating my carrier file to 5.1, I haven't had any troubles. Battery life seems the same.

    I have the 3gs...

  1. facebook_William

    Via Facebook

    Joined: Jan 2010

    0

    email

    When in my business email, it jumps back to the main menu. Even though I read the email when it bounces back it adds the email back to the total as though I had not read it. Apple says its a software issue on my side. Has anyone had this experience?

  1. facebook_William

    Via Facebook

    Joined: Jan 2010

    0

    email

    When in my business email, it jumps back to the main menu. Even though I read the email when it bounces back it adds the email back to the total as though I had not read it. Apple says its a software issue on my side. Has anyone had this experience?

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