toggle

AAPL Stock: 122.77 ( -1.73 )

Printed from http://www.macnn.com

JD Power cites Verizon for best call quality

updated 01:40 pm EDT, Thu August 27, 2009

JD Power on call quality

In most regions of the US, Verizon has the best cellular call quality, claims JD Power and Associates. Between January and June of 2009, the marketing data firm conducted a survey of 25,512 cellular subscribers, polling them on topics such as interference, dropped calls and voice distortion. Verizon is said to rank first in the northeast, mid-Atlantic, southeast and southwest regions, doing particular well in terms of minimizing drops, failed initial connections and failed or delayed text and voice messages.

In the west Verizon is tied with Alltel and T-Mobile; T-Mobile is said to do better in terms of reducing echoes and distortion, while Alltel is lauded for keeping messages on time. US Cellular is noted as the dominant carrier in the north central region, with a low amount of connection, interference or messaging problems.

Notably absent from top positions are AT&T and Sprint, despite the companies being national-level carriers. Call quality is said to be improving in the industry as a whole however, with drops sliding from five calls out of 100 to four, and initial connection failures slipping from four to three. Likewise, static problems now occur in two out of 100 calls instead of three.




by MacNN Staff

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

Follow us on Facebook

toggle

Most Popular

Advertisement

Recent Reviews

15-inch MacBook Pro with Force Touch

Apple's 15-inch Retina MacBook Pro continues to be a popular notebook with professional users and prosumers looking for the ultimate ...

Typo keyboard for iPad

Following numerous legal shenanigans between Typo -- a company founded in part by Ryan Seacrest -- and the clear object of his physica ...

Entry-level 27-inch Retina iMac

The 27-inch Apple iMac with 5K Retina display is already one of the best value-for-money Macs that Apple has ever released. It was som ...

toggle

Most Commented