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Apple exec denies censoring iPhone dictionary app

updated 02:45 pm EDT, Thu August 6, 2009

App Store censor denied


Apple senior vice president Phil Schiller has denied allegations that Ninjawords, an iPhone dictionary app, was both censored by the App Store reviewers and required to carry a 17+ rating. In an e-mail to Daring Fireball author John Gruber, Schiller explained that Apple had simply recommended that the app be re-submitted, without limiting content, after the parental controls were introduced with iPhone firmware v3.0.

"Let me start with the most important points - Apple did not censor the content in this developer’s application and Apple did not reject this developer’s application for including references to common swear words," Schiller claims. "The issue that the App Store reviewers did find with the Ninjawords application is that it provided access to other more vulgar terms than those found in traditional and common dictionaries, words that many reasonable people might find upsetting or objectionable."

The Apple executive suggests Wiktionary.org content, accessible through Wordninja, served as a basis for considering the app potentially offensive. Wiktionary.org contains what Schiller describes as "urban slang" words that are not included in common dictionaries.

"Apple rejected the initial submission of Ninjawords for this reason, provided the Ninjawords developer with information about some of the vulgar terms, and suggested to the developer that they resubmit the application for approval once parental controls were implemented on the iPhone," said Schiller.

Instead of waiting for waiting for firmware v3.0, which did not have a known launch date when the app was submitted in May, the developers instead censored the potentially offensive content and re-submitted the app. The App Store review team, however, still found enough objectionable content to give the app a 17+ rating.

Schiller agrees that the app should not have needed to be censored and receive a 17+ rating, "but that was a result of the developers’ actions, not Apple’s." Ninjawords developer Matchstick Software confirmed that “17+ ratings were not available when we launched, which means at that time, it was simply not possible for our dictionary to be on the App Store without being censored. Given the options of censoring or sitting on the side lines while our competitors ate our lunch, we chose to launch.”

Despite the clarification of the events leading up to the censorship of Ninjawords, the developer still feels Apple's rating system is not applied equally to all apps. The Dictionary.com app, for example, can be used to look up the same offensive words cited by Ninjawords' reviewers, but the app carries a 4+ rating.

Other categories, such as web browsers, show similar discrepancies. Oceanus carries a 17+ rating, while Full Browser is rated 4+, despite the ability of both apps to be used for accessing objectionable content.

A wide range of developers have criticized Apple for its App Store review policies. The company recently pulled a number of Google Voice-enabled apps, after allowing them to be sold for months. Developers were left frustrated and forced to issue refunds.

The company's policies have even drawn attention from the FCC, which has asked Google, Apple and AT&T to clarify the details surrounding the Google Voice situation. Apple was also asked to clarify many of its general App Store review policies. It remains unknown if the FCC will choose to draft new regulations following the investigation.


by MacNN Staff

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Comments

  1. Bobfozz

    Fresh-Faced Recruit

    Joined: Jul 2008

    -1

    developers

    I've worked with many authors and publishers. When you get ONE side of a story something is often left out. I see the same thing here. Someone at Apple saw something they KNEW wouldn't fly and nothing else mattered after that. It's likely the developer knew too. Titillating words are something adolescents grow up with. This was for that market.
    No one seems to question (except Apple) the total lameness of many of these developers who are hoping for a quick cash register Ka-ching!

  1. nowwhatareyoulookingat

    Fresh-Faced Recruit

    Joined: Jul 2009

    +1

    not the whole truth

    I don't think Phil's being entirely truthful about the reason why the App was rejected. His claim of only censoring "urban slang" doesn't jive with the specific words the developer says the reviewer sent him as being objectionable, complete with screen shots.

    And to suggest that the developer should have just waited until OS 3 was released is just stupid, because Apple wouldn't tell him when it would be released. And his competition was ALREADY in the App store, with a much lower rating level, and with the exact words the reviewer sent him as being objectionable.

  1. WiseWeasel

    Fresh-Faced Recruit

    Joined: Apr 1999

    +1

    Long Hard Road

    The App Store approval process is going to keep bringing Apple bad publicity no matter how justified they might be in this case, ultimately harming their competitiveness. As long as the process continues as it is now, Apple is always going to be seen as the totalitarian dictator for exerting this control over the app selection. The ONLY way Apple will be able to resolve this PR issue is to allow other methods of distribution besides the App Store (ad-hoc doesn't count), so that their walled garden can stay weeded, and people can go elsewhere if they don't mind potentially exposing themselves to c***, or even malware from time to time. I love my iPhone, but what Apple has shown me is that a general purpose pocket computer is entirely practical and possible, but unfortunately not what they've chosen to offer. This will probably send me looking elsewhere once competitors have caught up a bit, unless Apple loosens the reigns on their customers by that time.

  1. Constable Odo

    Fresh-Faced Recruit

    Joined: Aug 2007

    -3

    The App Store is just

    a little over a year old and could still be considered in its infancy. I'm not sure how fast problems should be able to be resolved with possibly limited manpower. Courts have been going at censorship problems for years and I don't know why Apple is expected to solve every problem within a months time. Supposedly Apple is trying to be careful with objectionable content in some form and maybe they are making mistakes, but that it bound to happen when there are so many apps that Apple has to review. I know it must hurt some developers when one app gets through and another doesn't and they are nearly alike in terms of content. Aside from the developer complaining, I think it's stupid for users to be complaining about censored content. I've been watching censored content on TV for years and I don't quite understand the strict rules, but that's just the way it is. I want Apple to keep their platform as a PG type sort of platform but I guess that isn't possible. It's their store and they should do whatever they want but I see vocal developers will just start to spread poison to get their way. I believe Apple will do it's best to resolve this censorship problem in due time, but I hardly think the App Store is being "ruined" by censorship.

    Maybe the best way would be for Apple to license some sort of store(s) where any type of content would be allowed just to please the whiners. I'm anxious to see how the other developers handle content and keep both developer and user satisfied. It seems like it would be a difficult problem to solve without making at least some mistakes.

  1. LouZer

    Fresh-Faced Recruit

    Joined: Nov 2000

    +1

    Yes.

    We didn't censor the dictionary.We just told him that we wouldn't allow it with those words until os 3 was released.

    And when it was, they can sell it uncensored. It's just marked as adult. That isn't a problem for the developer, is it?

    And I sure hope apple blocks safari access to ninjawords website. Because kids could be looking up naughty words and giggling.

  1. testudo

    Fresh-Faced Recruit

    Joined: Aug 2001

    -1

    Re: the app store

    Maybe the best way would be for Apple to license some sort of store(s) where any type of content would be allowed just to please the whiners.

    That's right. Developers complaining about unclear statements and arbitrary judgements on approval, and user's complaints about not having the choice they deserve, are all just a bunch of whiners. They just haven't learned that they need to bow to Apple's will.

  1. testudo

    Fresh-Faced Recruit

    Joined: Aug 2001

    0

    Re: developers

    Titillating words are something adolescents grow up with. This was for that market.

    OK, but that market is way too crowded for this type of app. With all the farting and burping apps, the adolescent garbage app space is hard to break into, esp. if you require your users to have to know the words in order to titillate.

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