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iTunes 8.2.1 breaks Palm Pre sync [u]

updated 02:30 pm EDT, Wed July 15, 2009

iTunes 8.2.1 update

(Updated with Palm Pre and The Missing Sync info) Apple has posted a minor update to iTunes, bringing the software to v8.2.1. Release notes only describe the patch as providing "a number of important bug fixes," as well as correcting an "issue with verification of Apple devices." It is unknown therefore if the update addresses problems with iPods, iPhones, Apple TVs or all three.

The Mac upgrade is approximately 79.1MB, and can be downloaded from Software Update or the Apple website. The Windows version is roughly 85.01MB, due to the bundling of QuickTime video components. Apple notes that the last update to iTunes was released on June 1st, paving the way for iPhone 3.0 firmware.

Update: Less than an hour into the availability of v8.2.1, reports say that it breaks sync with the Palm Pre. The smartphone is unique in being the only third-party option to sync directly with iTunes; it does this, however, by fooling the program into treating a Pre as an iPod. Apple has warned in the past that future patches could disrupt the Pre's sync technology.

Despite the reported problems with directly syncing the Pre with iTunes, Mark/Space has clarified that its software, The Missing Sync, continues to support the latest version of Apple's software. The application can be used to sync music, podcasts and ringtones, while the APIs are said to be approved by Apple.

by MacNN Staff



  1. byRyan

    Joined: Dec 1969



    "issue with verification of Apple devices."

    or better put - makes sure your not connecting a pre!

  1. sgirard

    Joined: Dec 1969




  1. appleuzr

    Joined: Dec 1969



    suck it pre.

  1. VinitaBoy

    Joined: Dec 1969


    Make your own . . .

    Come on, Palm, be proud and loud, and develop YOUR OWN "preTunes store"! Don't grovel, whine, and live off the scraps of your betters: Spend the time, money, and effort necessary to build your own enterprise model.


  1. joecab

    Joined: Dec 1969


    Pre sync shall return

    Watch and see... I just wonder how long this little cat and mouse game will be kept up. Can Apple really come up with an effective way to lock them out for good?

  1. CIA

    Joined: Dec 1969


    Pre sync shall not return

    Pre fixes the sync issue, apple breaks it again. Rinse, repeat. For a consumer buying a Pre, how long until the works/broken cycle irritates you enough that you just give up?

  1. hayesk

    Joined: Dec 1969


    Wrong way

    Pre should just write their own sync software. I'm sure in the long run it'll be easier. They could still grab music and playlists from iTunes - they don't need to write an entire jukebox application.

  1. slapppy

    Joined: Dec 1969



    Palm and Sprint can spend their own R&D, money and time to build their own store. Instead of being a hacker and leaching off the work from Apple.

  1. pt123

    Joined: Dec 1969


    why update?

    This is fine and dandy for Apple, but is there a good reason why a user with no stake in the Pre should update?

  1. testudo

    Joined: Dec 1969


    Re: Good

    Palm and Sprint can spend their own R&D, money and time to build their own store. Instead of being a hacker and leaching off the work from Apple.

    Um, they weren't leeching off the store. They were just looking for the easiest solution for users to sync their non-protected music to the Palm Pre.

    Oh, and if Palm came out tomorrow and said "We're creating our own "iTunes" and "Store" you'd be all over them for providing another 'me-too' service.

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