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http://www.macnn.com/articles/09/07/10/jonathan.ive.talks.success/

Jonathan Ive says companies must find raison d’ętre

updated 12:20 pm EDT, Fri July 10, 2009

 

Jonathan Ive talks success


Jonathan Ive, the often quiet and reserved head of Apple's design team, discussed the company's drive for success with a group of about 700 Londoners including a BusinessWeek writer. He suggested other companies should not attempt to copy Apple's success, and instead believes companies should define their own "raison d’ętre" -- the French saying, which means "reason for being". He went on to say the reason for Apple's strong following is a testament to the company's belief that a business should focus on the quality of its products.

"'Different' and 'new' is relatively easy. Doing something that's genuinely better is very hard," said Ive.

Although he did not specify any companies, Ive did say that many companies only focus on releasing new products instead of genuinely improving products and, in doing so, waste large quantities of time and resources. The well-known Apple designer additionally believes a company needs a support system of employees with the same core values in order to become successful.

"We don't have identity manuals reminding us of points of philosophy for why our company exists," he said of Apple's internal culture. He went on to say that without employee commitment to innovation or heartfelt design, it will be impossible for a business to build an innovation-led culture such as Apple's.

"There's a list of reasons it was somebody else's fault other than the designer's." He said of flawed competitor's products. "If you really do care about the quality of what ends up getting made, wouldn't you find an answer, some sort of alternative, and somehow figure out a way to take your idea and do something with it?"


by MacNN Staff

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 industry, Jonathan Ive, Apple
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Comments

  1. nativeNYer

    Fresh-Faced Recruit

    Joined: Apr 2005

    0

    careful

    "Ive did say that many companies only focus on releasing new products instead of genuinely improving products and, in doing so, waste large quantities of time and resources."

    While this is generally true for Apple, there have been times with them where they have released new, as in new features in OS X, without improving upon existing features, sometimes even letting great features wither and die from lack of attention. Generally speaking they tend not to do this, but on occasion they've been guilty of it as well.

    Overall though, he's right on the mark with what he says.

  1. paulc

    Junior Member

    Joined: Aug 2000

    +2

    Balderdash

    Too bad that "company's belief that a business should focus on the quality of its products" is not the rule at Apple any more. NONE of the current products are near as well made and lasting as it's older products. AND they don't need to be... it's in Apple's best interest to provide higher and higher instances of product churn... how do you think they've amassed almost 30 billion in cash (although the absolutely huge margins account for that as well)?

    And "Ive did say that many companies only focus on releasing new products instead of genuinely improving products and, in doing so, waste large quantities of time and resources" is a self indictment. Any Apple product that is 1.5-2.5 years old has zero support... they make sure to bring any innovations on a replacement product and leave the slightly older one in the dust... even when they COULD have brought said innovation to a slightly older product.

  1. ggirton

    Fresh-Faced Recruit

    Joined: Nov 1999

    0

    apple is improving

    i have 3 iPods -- the 5G "ghetto", the 10G "white soap bar" and the 32G touch. Each one of them is WAY better than the one before. And they all still work.

    i have 3 Macs -- the Cube (!), the small G4 Powerbook, and the MacBook Pro (just before Aluminum). Each one is WAY better than the one before and the currently-shipping one is QUITE a bit better than what I've got.

    There are minor things I don't like about the Ive designs, but what he has said here has been borne out by my own experience, and i would expect it to remain true for Snow Leopard and the devices it will support in the years to come.

  1. LouZer

    Fresh-Faced Recruit

    Joined: Nov 2000

    0

    Re: careful

    While this is generally true for Apple, there have been times with them where they have released new, as in new features in OS X, without improving upon existing features, sometimes even letting great features wither and die from lack of attention. Generally speaking they tend not to do this, but on occasion they've been guilty of it as well.

    On occassion? Um, this is business as usual at Apple. Why do you think Snow Leopard was such a 'big thing' last year? Because Apple actually said they were going to work on what they had, rather than worry too much on adding whiz-bang new stuff.

    Apple has a history of adding features to an OS, then seemingly just ignoring them. Great fan-fare surrounded Inkwell (and it would seem to be a great feature to add to the iPhone or use on a notebook - but you'd be hard-pressed to find it even exists). Dashboard has the same crappy widgets as it always did, and still has the same slowness, memory hog feel. And there's not even the feeling they're trying to make it useful.

    Then again, Apple also goes the other way and just breaks stuff in the OS because they think it should work a different way, regardless of the fact no one was complaining.

  1. bredlo

    Fresh-Faced Recruit

    Joined: Nov 1999

    +2

    I don't care...

    I don't care what any of you guys say. I love that guy, and he's a great, great industrial designer.

  1. slapppy

    Fresh-Faced Recruit

    Joined: Mar 2008

    +6

    Microsoft has it

    Yes Microsoft has "raison d’ętre". Copying Apple!!

  1. Bobfozz

    Fresh-Faced Recruit

    Joined: Jul 2008

    +1

    MS, HP, etc.

    I own products from other companies too and the bore the living daylights out of me. I don't get the feeling that anything is done for the consumer else why would HP have as many (or more) than 50 different printers available with those hi-priced ink cartridges. You stand at the wall of a Staples or Office max looking through shelf after shelf of cartridge products trying to find yours should you forget and not keep the cardboard packaging. 6 mos. and they are obsolete and here comes more from HP. I don't know what Dell is like, but I'll take Apple stuff, overall, any day.

  1. revco

    Fresh-Faced Recruit

    Joined: May 2005

    +1

    juicers and toothbrushes

    A few more years and he'll outgrow Apple. He'll start his own industrial design firm and then we can expect Ive juicers and toothbrushes.

  1. Terrin

    Fresh-Faced Recruit

    Joined: Jan 2006

    0

    Not so

    That is BS. I owned nothing, but Macs exclusively for the last fifteen years. The current 13" Macbook Pro I have, which is the most recent model, is the best notebook Apple has ever made, and far outshines any notebook I have ever laid my hands on. The build quality is outstanding. It is so much better in every way then the iBook it is replacing.

    The 2002 iBook was plagued with logic board issues because the flexing case would dislodge the logic board. It wasn't as sturdy, and the performance felt slower then the Windows based PCs I used at work. I also have a 1999 G4 Tower still in use that is a great computer, but some of the plastic parts have fallen off (both of these computers are still operational though).

    Before that I had a 6500 Power PC. The OS was nice, but the computer was junk. Typical beige plastic PC box.

    My step brother collects Macs, and he has quite a few laying around the house. From his university's property disposition center he just brought back home an original Power book the other day. It is running OS 7. Innovative machine that I'd say was better made then the Plastic iBook (cool features like easily removable dual batteries), but not nearly as well made as the new Macbook.

    Unless I accidently damage this new Macbook, it will outlast the other ones as it is made better. For that matter, Macs today are the best made computers anywhere.

    You write, "Too bad that "company's belief that a business should focus on the quality of its products" is not the rule at Apple any more. NONE of the current products are near as well made and lasting as it's older products. AND they don't need to be... it's in Apple's best interest to provide higher and higher instances of product churn... how do you think they've amassed almost 30 billion in cash (although the absolutely huge margins account for that as well)?."

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