updated 11:10 pm EDT, Thu July 2, 2009
TeamViewer has released its add-on database tool, TeamViewer Manager for Mac, geared for large companies or call centers. The software provides tools to help users manage their partners in an arranged database, while storing client information in files and folders. The database can also be shared over a network with other supporters. For future reference, users can record and save the start and finish times for each session, along with information detailing which supporters completed the sessions.
Fields can be added for additional customization, with support for notes such as hardware specifications and ID passwords. For security purposes the software is capable of working behind firewalls, enabling users to share information without compromising the safety of their computer.
TeamViewer Manager is available as part of the company's Premium or Corporate licenses, or the software can be used with up to five partners for trial purposes. The Premium license is available for $1400, while the Corporate license starts at $2600.