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Dev accuses Apple of 'hostility' at WWDC session

updated 03:10 pm EDT, Tue June 16, 2009

Apple 'hostile' at WWDC?

Apple showed "hostility" towards attendees at a key session of last week's Worldwide Developers Conference, claims Marco Arment. The lead developer behind Tumblr and Instapaper, Arment observes that the session on publishing to the App Store ended 45 minutes early, despite having only offered "lightweight" examples. More seriously the company is accused of skipping the standard Q&A, which lets WWDC attendees interact with both presenters and Apple engineers.

Even as developers lined up at microphones in the session room, the presenter is said to have switched to a generic "WWDC" slide, and only thanked the audience before leaving the stage. Apple engineers left the room, and lights came on without the company's usual musical outro. The session was a "giant middle finger to iPhone developers," says Arment. "Clearly, they had absolutely no interest in fielding even a single question from the topic that we have the most questions about," he adds.

Arment comments that the App Store is needlessly muddled for developers, with unpredictable approval times and rejection criteria. Developers are also unable to provide their own refunds or installation support, or collect any extra revenue for major upgrades. Arment blames "problematic policies and attitudes" enforced by Apple management, rather than the approach of any individual worker. App reviewers are also noted to be full-time Apple employees, rather than questionable outsourced labor.




by MacNN Staff

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Comments

    Comment buried. Show
  1. localnet

    Joined: Dec 1969

    -50

    Typical...

    Libs want it now, right now, s**** em.

    Life is strange in that regard, and if you are over 40 you know what I mean...

    Comment buried. Show
  1. localnet

    Joined: Dec 1969

    -45

    Typical...

    Libs want it now, right now... s**** em.

    Life is strange in that regard, and if you are over 40 you know what I mean...

    Comment buried. Show
  1. localnet

    Joined: Dec 1969

    -51

    Typical...

    Libs want it now, right now... s**** em.

    Life is strange in that regard, and if you are over 40 you know what I mean...

    Comment buried. Show
  1. localnet

    Joined: Dec 1969

    -47

    Typical...

    Libs want it now, right now... s**** em.

    Life is strange in that regard, and if you are over 40 you know what I mean...

  1. malax

    Joined: Dec 1969

    +17

    sounds like a bad session

    Developers pay a good chunk of cash to attend the WWDC and not so they can hear the keynote address. It sounds like that session was poorly done.

  1. EternalGuest

    Joined: Dec 1969

    +10

    choice of words

    i feel that hostility might not be the choice of words for the behavior apple showed. Indifference? I'm not quite sure what the best word is, but i do know that hostility implies very different actions than what apple exhibited.

  1. dliup

    Joined: Dec 1969

    -4

    Nope

    Nope, no such story from other mainstream mac publications.

    Just some ONE complain about something doesn't mean it's true.

  1. Gazoobee

    Joined: Dec 1969

    0

    bizarro world

    IMO it seems like the developer complaints about the app store have it exactly backwards when they blame Apple for, well ... literally all their problems. This is a perfect case of the kind of over-the-top language generally being used and the attempts to read in motivations and feelings that are not evident to anyone who isn't a developer. Even as this guy points out that every single individual Apple employee he has met and talked to is a reasonable, intelligent and honest person he (at the same time), paints Apple as a monolithic anthropomorphic entity acting in unity and with nefarious motives. I still contend that if developers didn't instantaneously bog about every rejection they receive and stopped trying to stir up the Internets in their favour, it would soon become apparent that most of the problems they encounter are in fact only minor hiccups in a fast evolving system.

  1. Nemco

    Joined: Dec 1969

    +12

    fear?

    Very strange. It almost looks as if Apple doesn't want to have questions from developers, because they already know what the questions are going to be about; namely the ridiculous rejections for the AppStore and the unprofessional way Apple is dealing with it. Heck they aren't dealing with it, they're just plain pretending it's not there. Apple needs to come up with some transparent rules and stop pissing developers off...

  1. Skwidspawn

    Joined: Dec 1969

    +3

    Cowardice

    It seems to me that the rudeness of Apple at WWDC is based more on fear and cowardice than hostility. They simply wouldn't face the barrage of "Why can't you tell us why our apps are being rejected?" and related questions.

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