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TWC freezes expansion of metering trials

updated 04:55 pm EDT, Thu April 16, 2009

TWC Freezes Expansion

Time Warner today quickly followed up on its plans to drop Rochester metering with word that it will also drop any near-term plans to expand the trials beyond those areas already testing the service, which limits the included amount of data transfer and charges overage fees for any use beyond an arbitrary limit. It doesn't plan to stop trialing altogether but claims to need time to change plans and discuss the issue with both end-users and others.

The cable company's chief executive Glenn Britt has so far attempted to minimize criticism and dismisses notions that criticisms are legitimate, instead calling them inaccurate.

"It is clear from the public response over the last two weeks that there is a great deal of misunderstanding about our plans," he says.

Newly-formed public protest groups as well as politicians, including New York's Senator Chuck Schumer, have accused Time Warner of imposing metering and in many cases forcing customers into the billing system with an absence of true competition in certain areas, particularly those subject to the trials. Some of these have also said the telecom firm is using increasing amounts of network traffic to justify an excessive increase in the rates for frequent users and to prevent customers from dropping cable TV in favor of Internet-only solutions like Hulu and iTunes.




by MacNN Staff

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Comments

  1. robttwo

    Joined: Dec 1969

    +1

    a semantic lesson

    People who are s******* you alsways use words like "misunderstanding" or "simply inaccurate" -- they try to put what they are doing back on you, implying you are just ignorant. Basically: "We are s******* you, but you don't understand."

    aholes.

  1. macbarry

    Joined: Dec 1969

    0

    no alternative

    I have TWC service because it is the only broadband available. I am already paying through the nose to support this monopoly and now they want to make me pay more? Talk about being held hostage! Pirates don't just live in Somalia...

    The US needs to have either nationwide, wifi broadband or price controls or something to allow for competition or protection against greedy, sanctioned monopolies like Time Warner cable.

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