updated 04:05 pm EDT, Thu April 2, 2009
iPod shuffle 3G problems
Despite the player only being a few weeks old, problems are already being reported with the third-generation iPod shuffle, specifically in relation to contact with moisture. According to support discussions, play and volume controls may malfunction when used during activities associated with sweat, such as a run or a workout. Volume may suddenly ramp up to the loudest setting, or down to the quietest; play controls can become unusable, and some iPods may shut off completely.
In some cases users have stated that after leaving a Shuffle alone for an extended period of time, controls return; the next time the device is taken out for exercise however, glitches may resume. The problem is further believed to be persistent across Shuffles, as even replacement units have broken down. A temporary fix is suggested in the form of using other headphones with volume controls, and preventing cords from coming in contact with skin.
At present, no information has been released by Apple in regards to the cause of the malfunctions, or any plans for recalls or refunds.