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DoCoMo forced to stop BlackBerry Bold sales

updated 12:00 pm EST, Fri February 27, 2009

DoCoMo Bolds overheating

Japan's biggest wireless provider, NTT DoCoMo, has stopped sales of Research In Motion's BlackBerry Bold because some of the phones overheat while being recharged, a Friday report says. Of the 4,000 Bolds sold in Japan, the provider received 30 complaints saying the keyboard area heats up, though there are no reports of fires or fingers being burned. RIM said the issue is only prevalent in the Japan-bound devices, as the handsets sold in the country are unique quad-band 3G handsets with an extra 800MHz HSPA band.

RIM is not yet sure what of the cause of the problem, though it has deduced that the battery is not the source of the problem. NTT DoCoMo began selling the BlackBerry Bold in Japan last week and the two companies hope to resume selling the handset in Japan as soon as possible.

by MacNN Staff



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