MacUpdate Weekend Sale :This weekend MacUpdate has slashed prices on Painter 12 and Painter Lite. Painter 12 retails for $429, but has been reduced by 54% to $199. Painter Lite has seen a 58% price cut from $69 to $29. Hurry, because these deals are only available until May 19th 2013.      
toggle

AAPL Stock: 433.26 ( -1.32 )

http://www.macnn.com/articles/09/01/30/iphone.firmware.problems/

iPhone users report sync problems after 2.2.1 update

updated 09:40 am EST, Fri January 30, 2009

 

iPhone firmware problems


Several reports have pointed to problems with iTunes crashing after installing the v2.2.1 firmware update on the iPhone. After running the update, a number of users have claimed that iPhones will no longer sync with iTunes. In some cases iPhones may sync for a short period of time, but eventually crash when attempting to delete songs.

Although one owner claims to have fixed the problem by running a full restore, other users have not been able to remedy the issue after a reset or a restore, or even re-installing iTunes. Apple has not yet verified if the update is the cause of the crashes, or when some form of solution might be available.


by MacNN Staff

Post tools:

TAGS :

 iPhone, troubleshooting, iTunes, Apple

Related Articles

Recent Articles

toggle

Comments

  1. TheBum

    Mac Enthusiast

    Joined: Sep 2001

    +2
    01/30, 11:40am | report spam | Reply |

    No problems thus far

    I was having occasional problems before the 2.2.1 update with iTunes locking up during the period immediately after the backup. I'd have to force-kill iTunes and then after attempting the next sync, I'd have to reboot the iPhone to get everything working again. I've seen no problems thus far with 2.2.1, although I've only done two syncs since the update.

  1. Guest

    Fresh-Faced Recruit

    Joined: Nov 1999

    +1
    01/30, 02:47pm | report spam | Reply |

    Exactly My Problem

    I had this exact problem. updated, synced fine once, then itunes would crash everytime. Did a full restore of the phone, my mail and contacts etc restored fine but then syncing crashed it. so now i have no apps, music, or video on the phone. Tech support walked through all kinds of stuff and to no avail....

  1. grandlapin

    Fresh-Faced Recruit

    Joined: Dec 2005

    +3
    01/31, 05:10am | report spam | Reply |

    Same problem here

    Since upgrading to 2.2.1 and upgrading individual albums to iTunes plus, my iPhone gets stuck at the end of synchronization.

  1. chris2519

    Fresh-Faced Recruit

    Joined: Jul 2008

    0
    01/31, 11:45am | report spam | Reply |

    It's Rocket Science

    Apparently engineering an online service and software programs that are able to RELIABLY exchange simple pieces of information is very, very difficult and beyond the ability of anyone at Apple. Perhaps if they spent enough of their money, and scour for the earth for the most brilliant minds alive today, maybe they will finally be able to tackle something as epic and monumental as creating something that will be able to sync my contacts without me (a) having to babysit every sync to make sure it happens, (b) have to force reset syncs on a regular basis, (c) encounter situations where mobileme refuses to sync with my local pc, and (d) wonder why it is apparently so freaking hard for them to fix this. I'm sorry, but Apple has as much to be embarrassed about re: mobileme and their current sync setup as Microsoft does about Vista. There's no bigger fan of Apple than me, but they should be ashamed of themselves with this. It's inexcusable to me that, a full 8 months after launch, they are still unable to get it all working right.

  1. chris2519

    Fresh-Faced Recruit

    Joined: Jul 2008

    +1
    01/31, 11:49am | report spam | Reply |

    It's Rocket Science

    WHOOPS SHOULD HAVE PROOFREAD. (Hey, just like the guys that write the code for mobileme!) Apparently engineering an online service and software programs that are able to RELIABLY exchange simple pieces of information is very, very difficult and beyond the ability of anyone at Apple. Perhaps if they spend enough of their money, and scour the earth for the most brilliant minds alive today, they will finally be able to tackle something as epic and monumental as creating a service that will be able to sync my contacts without me (a) having to babysit every sync to make sure it happens, (b) having to force reset syncs on a regular basis, (c) encountering situations where mobileme refuses to sync with my local pc, and (d) wondering why it is apparently so freaking hard for them to fix this. I'm sorry, but Apple has as much to be embarrassed about re: mobileme and their current sync setup as Microsoft does about Vista. There's no bigger fan of Apple than me, but they should be ashamed of themselves with this. It's inexcusable to me that, a full 8 months after launch, they are still unable to get it all working right.

  1. jeffmccord

    Fresh-Faced Recruit

    Joined: Feb 2009

    +2
    02/02, 11:27pm | report spam | Reply |

    Thank you Macnn!

    So glad you posted this. I just researched (as this has been happening to me for the last 4 days) and did a post about my solution below:
    http://www.jeffmccord.org/itunes-crashes-when-syncing-iphone-221/

    But I wanted to say thank you for getting some exposure to this very annoying iTunes crashing problem. Supposedly Apple engineers are working on it but they're not sure what's happening.

    Jeff McCord

Login Here

Not a member of the MacNN forums? Register now for free.

 
close
Photo
toggle

Network Headlines

toggle

Most Popular

MacNN Sponsor

Recent Reviews

Brother HL-3170CDW LED Printer

We've mentioned before that we are far from a paperless society. For now, at least, there are tasks that require a piece of paper for ...

HTC One

It is hard to overstate just how critically important the HTC One is to the Taiwanese company’s fortunes. Despite its alarming decline ...

Samsung Galaxy S 4

Samsung's new flagship Android smartphone, the Galaxy S 4, faces even stiffer competition than its popular predecessor. With a five-in ...

toggle

Most Commented

 

Popular News