toggle

AAPL Stock: 98.38 ( -0.64 )

Printed from http://www.macnn.com

Apple halts MobileMe blog, adds new help resources

updated 04:00 pm EDT, Wed August 20, 2008

Apple adds help resources

Apple on Monday announced it would stop running the MobileMe status blog, in favor of a more clearly defined system status page, as well as integrating MobileMe news into the Me.com end-user page. The post is the first in 20 days since the blog confirmed a mail outage affecting an alleged 1-percent of all MobileMe users. Blogger "David G." says that the MobileMe support page now features an enlarged, and more precise, monitoring system to warn users of current issues.

In addition, Apple redesigned the Me.com front-end for subscribers slightly, with a new News button showing up beside an also-retooled Logout button. Pressing the News button brings users to a page, currently detailing the 60-day extension for service, as well as a newly available MobileMe Mail support chat option. Apple expects the News page to be updated regularly, and includes an RSS feed.

MobileMe has seen a number of problems and consequential re-arrangement of its staff, as users claimed to lose access to mail, or in some cases, the entire service itself.





by MacNN Staff

POST TOOLS:

TAGS :

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

MacNN Sponsor

Recent Reviews

JBL Synchros E40BT headphones

For all the different configurations of headphones on the market, it's always a tough choice for buyers to get something that is just ...

Razer Taipan mouse

The list of gaming devices is growing larger with each passing day. A large number of companies have entered the gaming input arena, a ...

Cambridge Audio DacMagic XS

Every computer with a microphone or headphone port has one -- a digital to analog converter (DAC). There are nearly as many chipsets a ...

toggle

Most Commented