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Apple will cover, replace exploding Nanos

updated 04:25 pm EDT, Tue August 19, 2008

Apple replaces Nanos

After recently discovering the sizzling first generation iPod nanos were not an isolated incident, Apple is recognizing the issue and offering to replace the faulty units. Three reports out of Japan showed several incidents of the player smoking or sparking, which also saw melted face plastics and bent back plates. In response to the claims, Japan's Ministry of Economy, Trade, and Industry is examining three cases in which the devices caused burns to their owners.

"Apple has determined that in very rare cases batteries in first generation iPod nanos sold between September 2005 and December 2006 can overheat causing failure and deformation of the iPod nano," wrote the company.

"Apple has received very few reports of such incidents (less than 0.001 percent of first generation iPod nano units), which have been traced back to a single battery supplier. There have been no reports of serious injuries or property damage, and no reports of incidents for any other iPod nano model."

Apple continued, "Any first generation iPod nano customers who have experienced their battery overheating should contact AppleCare for a replacement. Any other customers who have concerns about their first generation iPod nano battery should also contact AppleCare."

[via CNET]







by MacNN Staff

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Comments

  1. lkrupp

    Joined: Dec 1969

    +4

    Can you smell it?

    That's the burning smell of money going into the pockets of tort lawyers.

  1. Feathers

    Joined: Dec 1969

    -1

    just pop...

    ...just pop 12volts through that old Nano you're fed up with and Bob's your uncle! :-)

  1. Guest

    Joined: Dec 1969

    +6

    Just happened to mine

    Well, my wife's nano anyways. Brown scorch marks were seen out of the bottom connection piece. I stopped playing mid-song, I picked it off the speakers and it was blazing hot. Took it to the Apple Store and they replaced it after verifying the burn marks, no questions asked.

  1. jfelbab

    Joined: Dec 1969

    +4

    How odd...

    I find it really odd that there is not one thread in the Apple Support Discussions Forum for the iPod Nano discussing any overheating or battery explosions issues. I searched the entire last year of forum threads and there were none. I have to wonder if posts regarding this were removed or is this just not a very widespread issue.

  1. JohnnyFive

    Joined: Dec 1969

    +2

    re: How odd...

    like the article says, this only affects a very tiny portion of the production run so i doubt that a conspiracy is being swept under the rug.

    what i'm curious to know is who the manufacturer of the battery is. and if it's somehow related to the exploding batteries in dell laptops.

  1. Paco01

    Joined: Dec 1969

    +2

    Sony maybe?

    I'd bet my money on Sony. They were also responsible for the laptop battery recalls from several laptop brands, including Apple.

  1. rubaiyat

    Joined: Dec 1969

    +1

    Now where do we get them

    Damn that iQaida battery company!

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