updated 12:50 pm EDT, Mon August 18, 2008
Jobs on 3G problems
Problems with reception on the iPhone 3G may have been acknowledged by Apple's CEO, a new report claims. In a response to a customer complaint, an e-mail has allegedly been sent by Steve Jobs, saying: "We are working on some bugs which affect around 2% of the iPhones shipped, and hope to have a software update soon." The message is believed to be legitimate because of Jobs' occasional willingness to reply to general mail, and his typical terseness.
Should the 2 percent figure suggested in the e-mail be right, as many as 60,000 or more people could be suffering from connection problems associated with the iPhone's 3G broadband. The troubles are generally believed to originate from Infineon's 3G chip, and involve numerous potential difficulties, such as dropped calls, poor voice reception, and continual switching between 3G and 2.5G data. The Jobs message would also appear to back an anonymous source, who has said that Apple is already working to tweak the responsiveness of the Infineon chip.