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MobileMe: iPhone push lacks mail status changes

updated 11:25 pm EDT, Tue August 12, 2008

iPhone lacks part of push

Apple's torrent of complaints regarding its new MobileMe internet suite are now gearing towards inherent flaws in the system, rather than accessibility issues which seem to have subsided. A forum post on Apple's discussion boards revealed that "read" message status changes, delete, reply-to, and move commands do not function with Push, with a technical document indicating that users must manually check their mail in order to receive updates.

The revelation comes as a shock to forum-goers, who expressed disappointment with Apple over its alluding to full Push support for all iPhone users through Mobile Me.

In addition to being misled, some users are reporting bugs regarding status flags. One user writes that as a day-one customer of MobileMe, they have experienced flags that will not disappear from the iPhone's mail icon, despite maintaining an empty inbox.

The document also says that status will update when a new email message is pushed to the iPhone, in addition to entering the mail client.

Apple was running a status update blog for MobileMe in its first few rocky weeks, but seemed to forget about it, as there has yet to be another post after its third on July 29th. The cessation comes after Eddie Cue, notable for his striking resemblance to CEO Steve Jobs' management style, took the reigns of the ailing online suite.

by MacNN Staff



    Comment buried. Show
  1. digiprod

    Joined: Dec 1969


    Apple Quality Gone

    I am starting to see class action case material here. Between the mis-information about MobileMe, the total lack of stability of the iPhone and the major problems with the 3G reception, I would say Apple has dug a huge hole for themselves with customers.

    I think they stopped thinking about customers and quality and started concentrating on Wall Street and the money grab!

    This started with the fiasco on the iPod games, when Apple expected iPod owners to have to re-purchase all the games they bought as they changed the iPod OS.

    Quality and customers have been dead last in Apple's plans since!

    It is pretty clear that the software and the hardware was not at all ready for release. Apple better respond soon or they will lose many customers.

  1. Paulrm

    Joined: Dec 1969



    I would just be happy if the damned iCal sync worked. Things I create on the IPT don't move to the mac, etc and vice versa.

    This "cloud" stupidity is ridiculous. There should be a simple way to toggle the iTunes software to make a hard connected synch of iCal to iPod every time it's connected rather than relying on the entirely unreliable imMobileMe.

    That service should be killed off and buried. Apple now has an albatross with the name MobileMe. It has a negative reputation.

  1. mr100percent

    Joined: Dec 1969


    iCal sync

    For the iTouch, I found Apple's Tech doc on iCal syncing, and it said if you switch the calendar from Push to fetch, it will manually sync once to fix the problems, and you can then go back to push. I tried it and it worked for me.

  1. InfraredAD

    Joined: Dec 1969


    Status Changes

    I hate the lack of status changes. I'll open up Mail, messages disappear (as they should) because I already deleted, moved, or flagged them in in OS X. I would think that something that existed before could easily exist in the 2.0 software w/ Push.


    Joined: Dec 1969


    I'll admit

    I'll admit I spend most of mine time in front of my MacBook and do not use the iPhone much for mail, etc. But I did notice this persistent "problem". I figured it was the nature of it and decided to turn push off and have it check manually every 30 minutes.

  1. Toyin

    Joined: Dec 1969



    I disabled push calendar on the iPhone and it now syncs with itunes.

    As for push email on the iPhone it has been push for me until the last 2 days. I have my laptop open and it's 50:50 who receives the email 1st (iphone or laptop). In the last day, I've noticed messages appear on the iPhone only after I check.

    One thing that I've learned in the last few weeks, my Microsoft exchange email has ben spectacular and mobile me hasn't been.

  1. Guest

    Joined: Dec 1969


    & the EpicFAIL continues

    Not surprising. Not one bit. Apparently Eddy Cue hasn't quite yet realized the magnitude of the clusterfark he has to deal with.

    Everyone involved in the MobileFAIL transition needs to be FIRED. Get some fresh blood in there.

  1. Bregalad1402

    Joined: Dec 1969


    Change the name too

    When I first heard a rumor that Apple's .Mac replacement was going to be called MobileMe I immediately thought "oh no, that reminds me of Windows me".

    Apple's "me" is shaping up to be every bit as bad as the one from Microsoft. When they finally get it working the way it was envisioned I really hope they change the name; the current one is forever tarnished.

  1. testudo

    Joined: Dec 1969



    The problem with syncing is also tied to (a) only being able to push OR sync, and (b) when pushing, you can't push some, you're stuck getting everything (assuming MM hasn't bitten a huge hunk of your data out and eaten it).

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