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Apple working to restore MobileMe/.Mac mail history

updated 09:20 am EDT, Mon July 28, 2008

MobileMe mail restoration

Progress continues to be made on restoring full e-mail service to the 1 percent of MobileMe subscribers who are still having trouble, says Apple. The company notes that following the activation of webmail for the affected group, it has restored "full" e-mail history, with the notable exception of about 10 percent of messages, delivered between July 18th and the 22nd; some of these may have been permanently lost.

The safeguarded mail from this timeframe has been migrated to a new server, says Apple. The one problem in this regard is time stamping, as these messages are all marked as from July 23rd, making it difficult to discern their real dates. To verify genuine send times, it is necessary to toggle on long headers through MobileMe Mail's Preferences, and then examine log information.

Another Apple progress update is expected later this week.




by MacNN Staff

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Comments

  1. testudo

    Joined: Dec 1969

    0

    or...

    they could just freakin' deliver them all again. What's the worst that happens? Someone gets the same email twice?

    And I sure hope this server is not an XServe running OS X. This would not make a good advertisement to the IT depts out there. "Hey, look, in a week you can get back most of your data and be up and kind of running again!"

    Maybe this server was a dell running Windows, all in a preparation of another Mac/PC commercial....

  1. brainiac

    Joined: Dec 1969

    +1

    Usability 101

    So, if the real "sent" time is in the header why can't the server automatically update the sent date that is easily visible to the user? It should not be a problem since this would not be an ongoing comparison, it would be based on a short period in the past. Make the computer do the work, not the end user.

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