MobileMe compensation

Apple is now offering limited compensation in the wake of the difficult MobileMe launch, according to announcement. The company admits that the transition from .Mac was "a lot rockier than we [Apple] had hoped," and notes that "within the next few weeks," it will extend select MobileMe subscriptions by 30 days. At present several important MobileMe functions are non-functional, including groups, webmail, and the HomePage website creation utility.

To be eligible for the extension, people must either have had a .Mac subscription as of July 9th, or created a MobileMe account on or before July 15th at 7PM PDT. Apple is reminding these groups to ignore any e-mails suggesting an imminent renewal deadline; extensions will be applied before accounts expire, and even people whose accounts expired between the 9th and the 15th will be given reactivated subscriptions. If a person is in the middle of a MobileMe trial, the trial period will be lengthened.

Update: An official notice from Apple adds an apology for the company's flagrant use of the term "Push" to describe all of its services, confirming that, while iPhone users have access to MobileMe's Push synching, Mac and PC users will need to wait approximately 15 minutes before changes are confirmed. Apple said it would re-instate the Push moniker after wait times have been reduced to near-instantaneous.

by MacNN Staff