macnn

07/11/2008, 10:35am, EDT

Friday, July 11th

iPhone OS 2.0 available: issues, first look

Apple officially released iPhone version 2.0 via iTunes on Friday morning. And as thousands of users upgrade their first-generation iPhones, reports of glitches have begun to surface on Apple support discussion boards and MacNN's forums. One user says after waiting an hour and 15 minutes for the upgrade to install, his iPhone was bricked. He and a number of other users say the iPhone needs to contact the iTunes Store for reactivation but the process doesn't appear to be working.

MacNN installed the v2.0 on an writer's first-generation iPhone. The update, installed via a Macbook, took about 20 minutes, and went off without a hitch. The user's contacts, music and other material were restored with no apparent data loss.



The interface appears a bit snappier -- switching between functions seemed to take less time. After a visit to the AppStore, it took about a minute to download an install a free copy of AIM, which supports MobileMe. A quick test showed the chat client worked just like it's Mac counterpart.



Other users have not been so fortunate making the switch, Forum postings show delays with in-store activation of new iPhones, problems activating upgraded phones possibly due to heavy demand on iTunes servers, and other glitches. Many users have reported that the update left their iPhones "bricked" either during or after the installation process. But a number of other users have reported similar experiences to our own, with trouble-free installation.


Filed under: iPod, iPhone
Other story tags: iTunes, iPhone 2.0

, , 8comments, del.icio.us, slashdot, digg, buzz


8 comments
Reader Reactions (Please use <i></i> for italic text)

subscribe to comments
for this article




Expand All
   Global Settings

I wonder...

-1
07/11, 12:38pm, EDT

If someone bricked their phone by attempting an unlock, it seems that they might try to upgrade to 2.0, then when it stayed bricked, they'd claim it was due to the update. I haven't updated mine yet, so I can't give any first-hand info. Hope it goes smooth.

Junior Member
Joined Oct 1999
User is offline

Two choices

-1
07/11, 12:45pm, EDT

Well, readers would only either have problems or not with their iPhones or not. Thank you for pointing out the only two available options.

Grizzled Veteran
Joined Jul 2007
User is online

It IS bricked....

0
07/11, 2:05pm, EDT

I have an original iPhone that is no longer working after attempting to install the 2.0 upgrade. It has never been unlocked or had any non-Apple software installed on it. Now all it shows is the diagram to connect it to the computer, but when I do, I get an error message from iTunes. I can not restore it to the previous firmware version because the tabs which usually appear on the iPhone screen in iTunes do not appear, just a white screen with the word "iPhone" in gray. The phone says "no service" and no bars appear. No outgoing calls can be placed. Incomming calls go directly to voicemail. I assume this is what people mean by "bricked."

Unbricking

0
07/11, 3:01pm, EDT

You can unbrick you iphone. The process is not straightforward and involves downgrading iTunes and manually installing the older software by putting the device into DFU mode.

Fresh-Faced Recruit
Joined Jan 2008
User is offline

thats not going to fix it

0
07/11, 3:17pm, EDT

downgrading will not fix anything. the problem is Apples servers are so severely hit right now that the iTunes software cannot connect with the activation service to unlock your phone. so after the install of 2.0 was complete it needs to talk to Apple to reactivate the phone which isn't happening. any software change will do that so downgrading will cause the same problem. we just need to wait until the volume drops and the servers are available. I wish Apple had thought about this and released the 2.0 software either yesterday or tomorrow so people upgrading and new purhcases would not clash with each other. imaging the original 5-7 million owners plus thousands of new owners around the world hitting the same set of servers at the same time. its basically caused a denial of service attack.

It is NOW unbricked.

2
07/11, 3:24pm, EDT

I'm the guy who posted the "It IS bricked" message, and the phone is now functioning. The phone eventually completed a connection to itunes and finished the installation. Everything that should be there is, and calls work as they did before. Just figured I'd advise anyone reading. Yea.

still no 2.0

0
07/11, 4:22pm, EDT

still no 2.0 here ... itunes tells me 1.1.4 is the latest. :(

Forum Regular
Joined Oct 1999
User is offline

ziphone unlocked and 2.0

-1
07/14, 5:53am, EDT

I have an existing unlocked Iphone (ziphone was used to unlock it) - anyone know if I can safely upgrade to 2.0 or if it will kill the phone? Any advice please!

Your Comments

In order to post comments: If you are a registered member, please login with your MacNN Forums username and password otherwise please uncheck the checkbox below.


Registered Member?
macnn forums login:

macnn forums password:

Not a member of the MacNN forums? Register now for free.

RSS Feeds

Have the latest content delivered to your desktop via RSS. Use the links below to get access to a specific blog, news, or reviews feed.



  MacNN -all

  MacNN Reviews

  MacNN Podcasts

  iPodNN

  Electronista

  Left Lane News
Want To Sell Your Laptop? Any Condition - receive Top Cash. Get an instant quote. Free shipping www.CashForLaptops.com

VMware Fusion for $59.99 - limited time offer: Run Windows on a Mac without rebooting with VMware Fusion

Check Out the VIERA from Panasonic!: Enter a New Visual Era with Panasonic VIERA HDTVs. An Enhanced Experience.

We Need Your Expertise: Join The MyView Research Panel & Take Surveys Matched To You.

Get an IT Degree Online: Get solid credentials. Take your hobby to the next level. Adult Programs. Affordable.

Buy from The Apple Store, iTunes.com, Amazon.com, TechDepot, OfficeDepot, Computers4Sure, or donate.