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Germans upset over iPhone 3G upgrade plan

updated 10:55 am EDT, Thu July 3, 2008

German iPhone upgrades

German owners of current 2.5G iPhones are angry with T-Mobile, a local publication claims. Wiwo.de notes that even though Germans paid €399 for first-generation iPhones, at least $30 more than American phones before even September price cuts, T-Mobile now expects people to pay €15 for each month remaining in their contracts if they intend to upgrade to an iPhone 3G. For some customers, this could be as much as €240.

This contrasts sharply with the upcoming offer for new customers, who will pay as little as €1 for a 3G come July 11th, in tandem with a subscription. It has been suggested that Germans may demand a rebate similar to that offered in the US following the September cuts, which was meant to appease early adopters who spent $200 extra only weeks earlier.

 
Previous Comments

that really sucks but...

07/03, 11:05am reply

A contract is a contract so...

Guest

Fresh-Faced Recruit

Joined: Nov 1999

+3

Re: but....

07/03, 11:57am (1 reply) reply

But what? Isn't that ridiculously expensive for an upgrade?

Roger@MacNN

Fresh-Faced Recruit

Joined: Jan 2008

-1

what?

07/03, 12:02pm (1 reply) reply

People want to get a whole new phone, but stick with their old deal? Man, who wouldn't like that. But, really, stop the crying already. You bought a phone, you have a contract. You wouldn't be 'upgrading' the phone, you're signing a new contract to get a new phone. That's it. The only 'upgrade' benefit would be that you don't have to pay an early termination fee.

And they want a rebate? You've got to be kidding me! Now iPhone 1.0 customers in the US who upgrade will want one too!

And, MacNN, this isn't in contrast to new customers, as new customers will have to pay the same amount for their plan as the 'upgrade' customers.

testudo

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Joined: Aug 2001

+1

This Does Suck

07/03, 01:05pm (2 replies) reply

You misunderstand. What they are saying is that you can't upgrade to a new phone without paying the cancellation fee on the old contract. That does suck.

AT&T is allowing customers to sign a new two year contract with a new phone and let their old phone go. The old phone is a paperweight unless someone signs up for another two-year contract so I don't see how AT&T can lose.

I can't understand why companies spend so much money to get new customers and then s**** over their existing customers so badly. It costs a lot less to keep an existing customer than to get a new customer.

fletcher

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Joined: Jul 2005

+2

Contract

07/03, 01:46pm reply

If you sign up for a 2 year contract knowing full well a new iPhone will come out during those two years and then complain when one does then who's the idiot? You signed a contract for two years, when they're up you can upgrade to the iPhone 5G.

rytc

Mac Enthusiast

Joined: Jan 2001

+2

actually...

07/03, 02:00pm reply

They are just upset after their EURO cup loss... they just need something else to vent at....

dwoodruff

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Joined: Jul 2006

+1

Ridiculous!

07/03, 02:24pm reply

Typically you can buy a new phone in germany under a current contract by just paying an unsubsidized price and still use your old phone unlocked. T-Mobile is asking € 15 per month of the old contract, the signing of a new 2 year contract, a subsidized price for the iPhone 3G and then you will still not be able to use the 'old' iPhone (cost € 399) because they will not unlock it. That's ridiculous! And no, we are not just upset about the EURO cup loss. We are upset about T-Mobile treating current customers like sh..

hjk13

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Joined: Jul 2008

+3

Re: ridiculous

07/03, 03:10pm reply

The problem you have is with Apple, not T-Mobile.

Apple figured they would do a whole new way of phone subsidy, so they did the whole "We'll take a piece of the monthly contract price" deal on the 1.0. T-Mobile is still responsible for that money over the next year plus. So they basically are charging you the subsidy they are being charged by Apple, so they're getting it from you.

As for them not unlocking the iPhone, you can bet that is also an Apple requirement. Apple doesn't want people just buying unlocked phones and using them. They get no extra money out of that. They want people to buy NEW phones, so they can make the hardware sale.

testudo

Fresh-Faced Recruit

Joined: Aug 2001

-2

Apple

07/03, 03:27pm (1 reply) reply

Well unlocking an iPhone 1.0 is hardly rocket science

rytc

Mac Enthusiast

Joined: Jan 2001

+1

answer

07/04, 09:49am reply

"If you sign up for a 2 year contract knowing full well a new iPhone will come out during those two years and then complain when one does then who's the idiot"

To answer your question, the idiot is the person who doesn't stand up for themselves. Generally, those who stand up for themselves, get results....sheeple get run over and take advantage of.

They are doing the right thing, using their leverage as a block of consumers to send notice to their german telecommunications carrier that they want a better deal.

If they get it, good for them! And maybe you will learn a lesson about life too, my cowardly friend!

Jonathan-Tanya

Fresh-Faced Recruit

Joined: Oct 2004

+2

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