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macnn/electronista

07/02/2008, 2:25pm, EDT

Wednesday, July 2nd

Sprint to force all-in plans, drop data-only?

Sprint may be shifting all its customers who want discounted data to opt into all-in-one plans that in many cases cost more than what they originally had, say reports from subscribers attempting to renew their contracts. The US carrier already requires a $70 monthly Simply Everything plan for the Samsung Instinct to use both its voice and data features but is now reportedly asking owners of Palm Centros and other data-centric phones to accept the same plan when they renew service, in many cases increasing the costs of using the phones regardless of the customer's actual intent.

The move if true would effectively shut out customers attempting to buy new phones just for data or voice use or who don't require the full 450 phone minutes or messaging of the Simply Everything plan. Concerns also exist that the move may also phase out Sprint's well-known SERO plan, which for $30 gives unlimited data and a large number of minutes to customers who are supposed to be referred by Sprint employees.

The company doesn't currently list any of its previous data packs and doesn't list data alone outside of PC cards.

Sprint last month launched a complete overhaul of its plan structure as part of a move to bring in more customers with simpler plans. The provider has previously sold many of its data-related services, including GPS and Internet video, in separate packs that some have charged were too confusing and limiting.

AT&T and similar providers have already had similar combinations of services but also regularly allows some data-capable phones to be sold with voice-only service. [via BGR]


Filed under: industry
Other story tags: AT&T, Samsung, sprint, Palm, Centro, instinct

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Drop Sprint

5
07/02, 2:55pm, EDT

"Poof", I'm gone the day my Sprint contract expires.

Fresh-Faced Recruit
Joined Sep 2001
User is offline

perhaps even sooner

4
07/02, 3:06pm, EDT

Check your contract for early termination fee requirements. It is possible that you don't have to stick around 'till the end of your contract. Many carriers waive early termination of you have been with them for 20 months and paid your bill regularly.

Fresh-Faced Recruit
Joined May 2005
User is offline

why?

0
07/02, 4:42pm, EDT

Why drop your contract? It's a contract, and Sprint is obliged to continue its current terms on it, regardless of what they're going to do to new users.

Fresh-Faced Recruit
Joined Aug 2001
User is offline

Leaving Sprint w/No SERO

1
07/02, 8:15pm, EDT

I've been a SERO customer and VERY HAPPY with this plan. My contract just expired and if I am no longer going to get this type of plan, I will definitely go with an iPhone. They are totally stepping out to squash existing users. I can't imagine them not continuing to honor contracts as they expire. What will their 'retention' department have to offer in these situations. From my employee friend they said the $30/mo plans really don't cover the cost of service. These plans were likely started to bolster their number of users in contract.

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Joined Aug 2000
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