updated 05:00 pm EDT, Thu June 26, 2008
PlumChoice supports Macs
PlumChoice, a remote technical-support service for home, home/office and small business customers, has announced support for Apple products, including Macs running Mac OS X 10.4 and above, and iPods and iPhones. They will also support AirPort wireless routers, firewalls and printers. The company has previously supported Windows products and consumer electronics for eight years, and is looking to expand to Mac customers. It provides full-service, monitored, enterprise-style support for technology problems, including equipment set up, training, ongoing support, monitoring, and repair on PCs andMacs.
"Adding remote support for Mac products to our comprehensive subscription support service is a natural extension of the services we have been providing for Windows-based products for seven years," said PlumChoice founder and CEO Ted Werth. "Users of both platforms can now get their problems identified and resolved quickly and efficiently, 24 hours a day, through our experienced team of PC and Mac technicians.
The company also supports networks, printers, MP3 players, PDAs, digital cameras and more. The service is available 24 hours per day, seven days per week with US-based technicians who analyze and repair the customer's equipment over a secure Internet connection. they offer one-time, per-minute and subscription plans.