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.Mac suffers 15th outage as Mobile Me deployed

updated 12:45 am EDT, Tue June 24, 2008

dotMac outages

As Apple draws closer to unveiling Mobile Me, concerns echo throughout the .Mac community that the new service is compromising the current service's user experience, as .Mac suffers its 15th recorded outage for June. On Monday, .Mac saw outages for both the email service and homepage service, with the latter issue to be restored "as soon as possible". Apple has not commented on the problems, which are most likely occurring as the company lays down the Mobile Me architecture.




by MacNN Staff

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  1. Guest

    Joined: Dec 1969

    +3

    are you sure?

    I can't believe people really think that MobileMe will somehow instantly be more reliable than dotMac is. dotMac servers well-established standards [http/webdav/mail] and it's still not terribly reliable. MobileMe is going into more propriety protocols, which don't have reliable, open-source code bases available to build on, that Apple has to buy or build on their own.

  1. ViktorCode

    Joined: Dec 1969

    +1

    Good thing you told

    ... otherwise I didn't know that there was .Mac outage again, despite being .Mac user. Maybe you should just report EVERY little glitch Apple conveniently tells about on .Mac home page? They happen like every second day. Now that would be a good journalism: ".Mac users experiencing service failure as Apple struggles through 117th problem this year! "

  1. Guest

    Joined: Dec 1969

    -5

    are you really sure?

    So we got the one guy saying .Mac follows standards, and mobileme follows proprietary protocols which don't have open source code-bases. well my experience with anything is any judge of things, im glad mobileme moves away from these "open source" standards, because most the open source stuff I touch turns out to be pretty damn flakey.

  1. Guest

    Joined: Dec 1969

    0

    Look again

    good thing OS X is based on an open source os.... if you believe ^^^

  1. Guest

    Joined: Dec 1969

    +1

    Why is it going out?

    Maybe it is hosted with 1and1.com, which has had alot of outages at this same time, also without explanation.

  1. jvputten

    Joined: Dec 1969

    -3

    Scope of outages

    For example,

    "6.15.2008 :: 07:31 - 08:30 PST
    1% of members experienced difficulties with .Mac Mail. Normal service has been restored"

    Wow! 1% of members! That's newsworthy! Not.

    Wake up, MacNN.

  1. jvputten

    Joined: Dec 1969

    -4

    Scope of outages

    For example,

    "6.15.2008 :: 07:31 - 08:30 PST
    1% of members experienced difficulties with .Mac Mail. Normal service has been restored"

    Wow! 1% of members! That's newsworthy! Not.

    Wake up, MacNN.

  1. mgpalma

    Joined: Dec 1969

    +3

    Not for me

    .Mac has not failed for me at all in the last year or so, sadly the same cannot be said for Gmail...

  1. bjojade

    Joined: Dec 1969

    +3

    Random issues - major

    Well, if you are using your .Mac account for business, random unexplained issues can certainly derail your work. I've been using .Mac for years and I can say that this month has been the worst yet.

    Sure, email may only be down for a couple hours at a time, but when you use it as a means to communicate with your clients, a couple hours time may mean getting the sale or having them go somewhere else.

    If this keeps up, I may need to look elsewhere for my internet services.

  1. chas_m

    Moderator

    Joined: Dec 1969

    -1

    Well ...

    bjojade said:
    "Well, if you are using your .Mac account for business" ...

    ... then you are violating the terms of service. And are a fool.

    .Mac is not an enterprise-class service (though the upgrade to MobileMe could change that). It's a consumer-class service, which means that small outages in the middle of the night (as most of them are) aren't any big deal.

    Hopefully what we are seeing is an attempt by Apple to have MobileMe go through its "teething troubles" stage NOW rather than later. As a .Mac member since Jan 2000 I can honestly say I've been satisfied with the service overall till now, and yes this month has been a little frustrating. But when I think of the way most big corporations have let me down/inconvenienced me over the years, Apple is still the best of the bunch by far.

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