http://www.macnn.com/articles/08/05/02/ipod.reset.utility.104/
Apple updates Shuffle reset tool for Windows
updated 10:25 am EDT, Fri May 2, 2008
iPod Reset Utility 1.0.4
Apple has released a new Windows version of its iPod Reset Utility, bringing it to v1.0.4. The tool is specifically intended to restore first- and second-generation iPod shuffles to their factory settings, when the procedure does not work through iTunes; for instance, a Shuffle may become invisible to iTunes, but still show up in My Computer or Device Manager.
This version of the tool is only compatible with Shuffles, and should only be used as a last resort, as it will delete all music and any other existing data, and install the latest iPod firmware. The software is a 4.9MB download, and requires Windows 2000 with SP4, or Windows XP SP2.
