updated 03:05 pm EDT, Thu April 17, 2008
After stoking massive controversy by announcing an alleged $400 Mac clone, vowing the fight Apple's Mac OS X EULA in Court then rapidly switching its address, leading some to question the authenticity of its claims, Psystar is attempting to clear up some of the confusion. Unfortunately, the company's explanation may raise more questions than it answers. Psystar initially claimed that it would soon deliver a $400 Mac clone, based around a 2.2GHz Intel Core 2 Duo with integrated Intel GMA 950 graphics. Stating that the machine will be compatible with Leopard (Mac OS X 10.5), the company says it will pre-install the OS and include a special restoration disc, alongside the genuine installation disc. The legality of Psystar's operation is dubious, as Apple's Mac OS X license explicitly states that the software can only be installed and used on an Apple-labeled computer, specifically stating "You agree not to install, use or run the Apple Software on any non-Apple-labeled computer, or to enable others to do so."
After changing its stated physical address a number of times and suddenly refusing to take orders, the company posted a message on its Web site stating "We're in the process of moving to a new location which is now listed on our contact page. The first new address posted (10481) was in error and our correct address is 10475 NW 28th Street. PSYSTAR was, prior to this past week, not ready to handle the enormous production capacity demanded by the online community. Due to the incredible response we have now expanded to a larger commercial unit to handle the supplies and assembly of Open Computers. THANK YOU for all of your orders."
The company also said its refusal to take orders was due to the fact that its merchant gateway, Powerpay, "dropped the ball" and refused to process any more transactions from our company. Psystar says reverted to Paypal in the wake of Powerpay's decision.
Powerpay tells a different story. According to a News.com report, Louisa Deluca, vice president of loss prevention for Powerpay, said on Thursday that her company dropped Psystar because it violated the terms of its agreement with Powerpay. "She declined to cite specific violations, but said 'there are plenty of reasons why we shut the account off. We did not know that's what he was selling, we learned that yesterday.'"
The company currently claims a 10 to 12 day "build time for all products."