macnn/electronista

04/11/2008, 1:35pm, EDT

Friday, April 11th

Microsoft: Vista UAC intended 'to annoy users'

One of Windows Vista's design features was deliberately implemented "to annoy users," a Microsoft executive admitted yesterday at the RSA 2008 conference in San Francisco. David Cross, a product unit manager, explained to an audience that Vista's User Account Control scheme was built to discourage people from running as an administrator on their computers, which in case of attack can grant hackers deeper access than they might otherwise be allowed. "We needed to change the ecosystem, and we needed a heavy hammer to do it," said Cross.

The problem, many Vista owners have complained, is that it is common for users to run as administrators regardless, and UAC can harass people regularly and unnecessarily. Cross dismisses these concerns, noting that "most users" have no UAC warnings on an average day, although only 66 percent of sessions are said to be alert-free. Cross also rejects the notion that that users are shutting off UAC, citing Microsoft statistics that 88 percent of Vista users keep it active.

"Are there some annoyances with UAC? Yes, but advanced users know how to get around them," says Cross.


Filed under: security, software
Other story tags: Microsoft, Vista, Windows

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dismisses these concerns
0
04/11, 1:41pm, EDT
This is the Microsoft company motto, correct?

Doofuses.
Fresh-Faced Recruit
Joined Nov 2005
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ANNOY it does
0
04/11, 1:50pm, EDT
I spent a week behind a Vista desktop at a recent MS training.

First thing I did was find the Windows Classic button to get rod of the POS Aero UI.

Second I was annoyed at UAC. I wanted to look at device manager - UAC to just LOOK. I wanted to remove some icons from the menubar - UAC. Want to poke around and just look? UAC. A smart way would be to UAC you if you try to change something, not just look.

VISTA=POS
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Joined Apr 2005
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Deploying Vista
0
04/11, 2:00pm, EDT
Because the UAC introduces a gigantic question-mark ("Does this software now not work because of UAC? Or is it Vista? Or is it an issue with this software?") I turn it off straightaway. Run MSCONFIG to get to the GUI where it has to be turned off.

Second, because Aero is so completely different, it introduces an unnecessary learning curve - so again, I turn it off. Windows Classic - eases the transition.

YMMV.
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just say it
0
04/11, 2:28pm, EDT
If the "goal" of UAC was to convince people not to run as administrators, then the proper approach is to just say it and give the user good tools to do it.

Trying to achieve a goal through annoyance is childish and ineffective.

For all their size, it appears the M$ has no good design sense at all, and this is just one more example.
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negative conditioning
0
04/11, 2:31pm, EDT
That sounds a lot like an electric dog collar for users to me.

If they were truly smart, they'd offer alternatives that were more attractive and safer to entice users away from admin accounts, not piss them off until they gave it up.

However, we should know by now that the M$ architecture wouldn't make this easy to design. Their loss, I guess.
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and pc fanboys
0
04/11, 2:35pm, EDT
wonder why we constantly bash MS. There's simply no end to the reasons why Microsoft sucks ass.
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What a load
0
04/11, 2:40pm, EDT
Does anyone believe that MS just got tired of taking heat for this and just made up this lame excuse? I sure do.

Here's a better idea - design an operating system properly and you can have a secure operating system without annoying your users.

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Again, "advance users"...
0
04/11, 2:52pm, EDT
"Are there some annoyances with UAC? Yes, but advanced users know how to get around them," says Cross.

Why does one seem to need a "PHD in MS operting systems"?

When will MS write an OS for novice, non-techies, who don't want to spend hours figuring out how to stop annoying stuff like this?

Makes me glad to be a "Mac Kool-Aid" drinker than a "PC Kool-Aid" drinker!
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Purposefully to annoy
0
04/11, 3:19pm, EDT
Because uncle Bill knows best!
do users know why?
0
04/11, 3:29pm, EDT
Ok, so users know that Windows is annoying. But do they know the reason behind the annoyance? Does MS encourage them to create and use a non-admin account? Or do they just annoy their users, but leave it up to them to figure out how to avoid the annoyance? And in that case, what they will figure out will often be the WRONG thing (ie, to disable UAC)!

But to be fair, Apple should also do more to educate (as opposed to MS's annoy tactic) users to not use admin accounts for their day-to-day computer use. It's probably not as big a deal on a Mac, but it's still a good practice. I'd bet that the vast majority of Mac users run as admin, not because of a specific decision on their part, but because that's the account that was created the first time the started up their Mac. And they've never had reason to consider creating a non-admin account to use.
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