updated 09:10 am EDT, Tue March 18, 2008
iTunes Store & WGA strike
Apple is offering a gesture of appeasement to customers affected by the recent Writers Guild of America strike, according to an official bulletin. The company notes that those who bought a Season Pass at the iTunes Store -- granting them access to a season of a TV show at a discount -- may still be waiting for some episodes of a show to appear, and in some cases may not receive the full value of what they paid for. This is unavoidable, as the networks themselves may not be producing the remaining episodes.
To compensate, Apple says it will deliver all subsequent episodes for the 2007-2008 year when possible, issuing partial refunds in cases where a season is permanently truncated. As a temporary stopgap, Season Pass holders are being given two free video credits, good for two TV episodes, music videos and/or short films on the iTunes Store. The company notes that if the credit doesn't display automatically, users should sign back in to their Store account to force a refresh.