toggle

AAPL Stock: 100.53 ( + 1.37 )

Printed from http://www.macnn.com

Web Help Desk 9 sneak peek

updated 07:00 pm EST, Fri February 8, 2008

Web Help Desk 9 preview

Web Help Desk is offering a sneak peek of version 9.0 of its self-titled software, which offers users a feature complete, cross-platform virtual help desk for their websites. The software features an entirely web-driven interface, and offers one-step connectivity with most database systems. Web Help Desk 9.0 can automatically assign tickets, and allows for two-way correspondence, LDAP synchronization, customized reporting, automated SLA email reminders and ticket updates. A free demo is available from the Web Help Desk website, while pricing is circumstantial.

In addition to downloading a copy, Web Help Desk offers a hosting feature for users that do not own their own servers.




by MacNN Staff

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

MacNN Sponsor

Recent Reviews

Life n Soul 8 Driver Bluetooth headphones

When it comes to music on the go, consumers generally have some options to consider when looking for the best experience. While Blueto ...

Pure Jongo T2 wireless speaker

Multi-room audio compatibility is a key metric for wireless sound systems these days. The entry cost into a house-spanning system can ...

Logitech Z213 multimedia speakers

Desktop computer speakers sit in a weird area of limbo: many consumers have forgone the era of desktop listening for the privacy and v ...

toggle

Most Commented