Apple pulls helpful docs for MB Air owners [U]
updated 03:55 pm EST, Mon February 4, 2008
Apple pulls Air docs
A host of informative documentation regarding the MacBook Air has been pulled from Apple's support site, including those that relate to wireless performance tips for the ultra-portable. Formerly, Apple posted documents that outlined several recommendations for an optimal computing experience, such as a reduction in wireless reliability when using the laptop in closed-lid mode. Macworld UK has collected a list of these recommendations, in lieu of their presence on Apple's support page.
Apple also pulled documents regarding slow performance when using multiple Bluetooth accessories, as well as a workaround for flaky routers that wouldn’t cooperate with Remote Disc. If users are experiencing difficulties with Remote Disc, Apple had recommended updating the firmware on the router in question.
Boot Camp installs require the use of a USB optical drive, and will not function with Remote Disk. Apple cautioned users that they should "be sure to connect [their] external USB optical drive to [the] MacBook Air before starting the Boot Camp Assistant."
Users who wish to use headphones must pay attention to the size of the connector, as Apple has warned that some connectors may be too large to use due to the foldout door. A headphone extension cable can be purchased to remedy the problem, which Apple sells through its stores.
Running the migration utility over Airport was also not recommended, rather that users should buy the USB Ethernet connector and perform the operation with the adaptor. Users that insist on doing the migration over wireless, they are advised to ensure that the Airport signal strength is high before beginning, as a drop in signal could result in data loss or corruption.
Apple also advised users that were suffering from stuttering video when using the built-in iSight to upgrade to Quicktime 7.4 to remedy the problem.
In the event of overheating, the MacBook Air is designed to reduce the clock speed of the processors, which can be remedied by using the Air on a cooling pad to dissipate the heat.
Apple has not commented on why the documents were removed.
MacNN recently had a chance to unbox and test a MacBook Air, while iFixit was able to disassemble one completely. Primate Labs performed a benchmark of both the 1.6GHz and 1.8GHz models, comparing both to a 2GHz MacBook.
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Users who wish to use headphones must pay attention to the size of the connector, as Apple has warned that some connectors may be too large to use due to the foldout door.
Another item that needs to be carried along. Apparently Apple didn't learn from the iPhone headphone brouhaha.
Running the migration utility over Airport was also not recommended, rather that users should buy the USB Ethernet connector and perform the operation with the adaptor.
So going wireless isn't the panacea for all things?
Users that insist on doing the migration over wireless,
I like that word "insist".
Apple also advised users that were suffering from stuttering video when using the built-in iSight to upgrade to Quicktime 7.4 to remedy the problem.
Well, how come QT 7.4 isn't installed by default with the machine, since they were released after QT 7.4?
In the event of overheating, the MacBook Air is designed to reduce the clock speed of the processors, which can be remedied by using the Air on a cooling pad to dissipate the heat.
Well, that's something else for the bag, I guess. But it would be nice to know what causes the MBA to overheat before considering it a problem.
Apple has not commented on why the documents were removed.