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Vista, iPhone 'big' disappointments of 2007

updated 09:45 am EST, Mon December 17, 2007

Vista Disappointment 2007

Both Apple and Microsoft have defined the list of the most significant technology disappointments of 2007, according to a new review of the year by PC World. Windows Vista reaches first place among the disappointments for the gap between what was originally promised and actually delivered. Despite its extended, five-year development time, the software had to cast off important promised features such as the WinFS file system to make its January 2007 release window. The OS is not fundamentally flawed, but is frequently plagued by hardware compatibility issues, poor performance, and excessive security warnings.

"No wonder so many users are clinging to XP like shipwrecked sailors to a life raft, while others who made the upgrade are switching back," the magazine explains. "And when the fastest Vista notebook PC World has ever tested is an Apple MacBook Pro, there's something deeply wrong with the universe."

Microsoft also appeared on the list of disappointments through the eleventh-place Zune, whose proprietary DRM is criticized for locking customers into a single store, and the reportedly confusing "ribbon" interface of Office 2007 at ninth place.

Apple also occupies the list with two products, however. The iPhone occupies fifth place largely due to the politics surrounding its launch: the sudden $200 price drop, software damage to modified iPhones, and poor AT&T service reflect poorly on the device in spite of its actual quality, according to the report. Mac OS X Leopard reaches eighth place through a flawed early release that brought bugs with data transfer, security, and upgrading that were not fixed until mid-November, weeks after the original launch.

Other notable entries on the list include Amazon's Unbox video service (#15), which is "cluttered" compared to iTunes, and both landline and wireless data providers attempting overly strict control of their networks and devices.

by MacNN Staff



  1. smashedbanana

    Joined: Dec 1969



    Did Apple include price protection as a feature with the iphone? No... So why is it listed as

    "disappointments for the gap between what was originally promised and actually delivered".

    Early adopters always get boned when it comes to technology. Ask anyone with a Blu-ray recorder, or hard drive larger than 500gb, or quad-core CPU, etc...

  1. ViktorCode

    Joined: Dec 1969


    what about tiger?

    Was it a disappointment too? On first day Tiger was in a much worse shape than Leopard yet I don't remeber it being marked as one of top ten disappointments. And... security bugs? To Heise with you! Go buy Symantec Antivirus!

    Most hillarious thing is $200 iPhone price drop "disappointment". What, you wanted to see $300 price drop? $400 maybe? No sir, I wanted the price remain as high as on day one for at least a year, despite that iPhone has highest customer satisfaction rating. Who needs satisfaction when someone else's going to get the same by paying less! Apple disappointed me!

    MS bashing too, as always. Second edition of Zune is much better than the first one, yet how may sane person not be disappointed in Microsoft these days? Here goes brilliant Office 2007 interface too... how dumb a person have to be to find this one "confusing"? And Vista... yes, it is a disappointment in many ways. But why people mention WinFS when they haven't a slightest idea what this thing is about? Dude, what you need WinFS for? Uh... well, to organise my files in database-like fashion... I guess.

  1. dashiel

    Joined: Dec 1969


    with greater popularity

    comes greater criticism. the space apple occupied maybe 2-3 years ago was a sweet spot in terms of media coverage. producing great products, getting bigger and more popular, but not a behemoth. they were also still the underdog - "the ipod [or itunes] is great, but just wait until [insert big company name] gets in to the game"

    now with the dominant DAP, online music store, a phone that is quickly becoming a very significant player in the smartphone market, it's no longer "good journalism" to pump them up. just take a look at this month's fast company cover story - a complete load of c***.

  1. l008com

    Joined: Dec 1969



    I can see the iphone being on the list just because the hype for it was so out of this world, and not EVERYONE on earth actually ended up going out and buying them. But the reasons they give are pretty lame. "Oh the price dropped, and if you hack it, it breaks" Yeah and?

    But their reasons for putting leopard on the list are really absurd. Do they even do research at all, or do they get all their headlines from IRC chat rooms?

  1. ~bash $

    Joined: Dec 1969


    leopard, not iPhone

    I agree that Leopard continues to be a big disappointment - hopefully only until 10.5.2. It was a flawed release for the reasons mentioned and more, and I wish I had stuck with Tiger in hindsight, at least until Leopard matures a bit.

    However, I am not an iPhone owner but from where I am sitting, it's clearly not a disappointment - it's revolutionary in a number of ways. Now if AppleTV mattered at all, it would have been a big disappointment.

  1. BelugaShark

    Joined: Dec 1969



    That's BS, I didn't see the iPhone or Tiger as disappointments. Nothing big enough for them to be on any sort of a list.

  1. Terrin

    Joined: Dec 1969



    I really do not get why people were so pissed about the $200 price drop. Right now people are having a hard time getting Wiis because people are buying up the game system to resell. This creates an artificial shortage that can really hurt a companies ability to judge demand much less a consumer's ability to get a product. Apple's solution to that was charging an initial premium. Moreover,when it lowered the price it essentially overnight sent out strong encouragement not to do that again.

  1. nhmlco

    Joined: Dec 1969


    27% in first quarter

    Yeah, grabbing 27% of the smartphone market in its first quater of sales shows just how disappointed most people are with the product.

  1. mgpalma

    Joined: Dec 1969


    I know several people...

    with iPhones and THEY are not disappointed in the least. I love 'experts' and their opinions.

  1. MacZealot36

    Joined: Dec 1969


    Worst article of 2007??

    I think this article rates as the worst article of 2007!

    As both a user of an iPhone and Leopard I've had nothing but good luck. I carry a new Windows Mobile 6 phone for my work and everytime I have to use it makes me appreciate my iPhone so much more. The Windows mobile 6 phone is so clunky. You have to go through 6 menus (no joke) to find your phone number.

    And Leopard with Time Machine has saved my bacon when my HD crashed. I put in a new drive reloaded the base Leopard and during the first boot I clicked restore from a Time Machine backup and all my files and settings were brought back as if it never happened. I think the problems people are having with Leopard are more isolated then widespread.

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