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Apple addresses European .Mac speeds

updated 11:00 am EST, Tue November 20, 2007

Apple tackles .Mac speeds

Measures have at last been implemented to solve problems with the European .Mac service, Apple has announced. Users have complained for months of abnormally slow image uploads, frequently limited to between 78-80kbps. Posting a notice on its Support forums, Apple now says that it has made changes to the backend of the .Mac Web Gallery, affecting home pages and photo albums. Pages should now load "noticeably faster," although users are cautioned that performance may vary based on connections and configurations.

Also mentioned is the fact that some users are still experiencing problems, which Apple says it is investigating "on a case by case basis." The company has likewise left many sections of .Mac alone, including Web Gallery movies. Plans are reportedly in progress, however, for further improvements within the next few months, based on user feedback.




by MacNN Staff

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Comments

  1. chrissyboy

    Joined: Dec 1969

    0

    Not good enough for me...

    This is a bizarre and annoying development. Photo albums and home pages are the least important elements of .mac that are affected by this speed cap - who cares how quickly a 10Kb gif preview loads, if a 20Mb movie it links to is still restricted to 60KB/s? What this means is that the pages load quickly but the content doesn't.

    What it also says to me is that the cause of the speed cap has been identified, but the solution only applied selectively. Not good, Apple...

  1. testudo

    Joined: Dec 1969

    0

    Re: not good enough

    What it also says to me is that the cause of the speed cap has been identified, but the solution only applied selectively. Not good, Apple...

    Is it possible Apple's has capped the speeds intentionally for some unknown reason? It seems illogical, but people claim that proxying through a US computer causes everything to work quickly, so it's not the connection. What's left?

  1. neondiet

    Joined: Dec 1969

    0

    .Mac on Leopard?

    What I want to know is when Apple are going to transition .Mac to Leopard and implement iCal Server, so that I can have a true shared calendar and to-do list experience to share with my wife.

    Even better, they can then follow up by adding multi-calendar/to-do support to the iPhone and integrating it with the improved .Mac iCal Server.

    Come on Apple. You have the technologies lined up now, why don't you combine them to provide solutions that actually make a difference and help people to organise their lives better?





  1. unity@mac.com

    Joined: Dec 1969

    0

    Hey.....

    chrissyboy, its the UPLOADS that have been improved. Not the downloads as you are saying. Now users can UPLOAD content at better speeds.

    Still odd and I dont see a reason why there was a slowness. Although keep in mind ALL providers have slower upload speeds than download, its the way the networks are tuned since more often there are people downloading than uploading.

  1. chrissyboy

    Joined: Dec 1969

    0

    hey.....

    "chrissyboy, its the UPLOADS that have been improved. Not the downloads as you are saying. Now users can UPLOAD content at better speeds."

    No, this is a mistake in the original article. Follow the link to the original Apple Discussion list, you'll see it's download speeds that are being capped/crippled. As you mention, 80KB/s upstream isn't that bad. Don't know why Macnn keeps on repeating this error.

    C

  1. unity@mac.com

    Joined: Dec 1969

    0

    Ah....

    Really. Well then man that does suck! WTF

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