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Apple ramps Leopard training ahead of launch

updated 01:30 pm EDT, Fri October 12, 2007

Leopard training ramps up

Apple is gearing up for a forthcoming Mac OS X 10.5 Leopard release, which the company promised to deliver this October, by expanding its training of technical support reps at all levels both locally and overseas. AppleInsider reports that AppleCare technical support staff around the world received instructions to follow specific training modules on several of Mac OS X Leopard's most essential components. First tier 1 and tier 2 techs have access to self-paced training modules, with four initial training modules spanning Mail.app as well as Parental Controls and Boot Camp.

Apple is planning to cover several other system components in the near future, according to the report, which coincides with rumors that the Cupertino-based company is nearing an official shipment of its new operating system.

At least one industry analyst believes Leopard could prove financially lucrative, particularly because it is due to ship at the end of the first month of a financial quarter. Piper Jaffray senior analyst Gene Munster also points to a much larger Mac OS X installed base of 23 million users, compared to the 12 million Mac OS X installations when the current version of Mac OS X -- Tiger -- initially shipped.

Mac OS X Tiger earned Apple $125 million in its launch quarter, and was adopted by roughly 15 percent of Mac owners in a spam of just six weeks. Munster estimates that Leopard could add $240 million to Apple's fourth quarter financial results in 2007.




by MacNN Staff

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Comments

  1. jstephe

    Joined: Dec 1969

    0

    earnigs uptic 2 fold

    I see this uptic being 2 fold 1 for OS upraders and 2 for all those of use that have been waiting to purchase new computers till it is released.

  1. Peter Bonte

    Joined: Dec 1969

    0

    uptic

    Apple's sales growth in the VS is already 3x more than Windows PC's, Leopard can push it even further.

  1. testudo

    Joined: Dec 1969

    0

    Re: uptic

    Sorry, but there's nothing so special about leopard over tiger that's going to propel the growth even further.

  1. UberFu

    Joined: Dec 1969

    0

    it's the middle of OCT !

    There are only 2 weeks left_

    What're they gonna do - secretly sneak it out while everyone is out 'trick or treating' on Halloween night ?

    They've been subtly updating products here and there over the past couple of years_ if we don;t watch it - they might just do that with Leopard - seeing as how when you click on the link to OS X it automatically sends you to the Leopard content area and not Tiger_

    I don;t know_

  1. ZinkDifferent

    Joined: Dec 1969

    0

    testudo...

    > Sorry, but there's nothing so special about > leopard over tiger that's going to propel the > growth even further.

    Spoken like a true idiot that hasn't laid hands on a single build of Leopard (or, at least no recent build of Leopard).

    On G4s, so far, I have noticed an almost two-fold increase in performance in the Finder alone, and on intel machines, a similar, if not more so, improvement in performance - the word 'snappy' doesn't come close to describing it .. and that doesn't even include many of the other improvements inherent in Leopard.

    As usual, testudo is clueless. Man, almost makes me believe he should be an 'analyst' or have his own column (right along Enderle and Dvorak)

  1. testudo

    Joined: Dec 1969

    0

    Re: testudo

    >Sorry, but there's nothing so special about leopard over tiger that's going to propel the growth even further.

    Spoken like a true idiot that hasn't laid hands on a single build of Leopard (or, at least no recent build of Leopard).


    Of course not, since I'm not a Leopard developer (and if you have laid hands on it, you either got it illicitly, or are breaking some part of your NDA to even say it has performance gain.

    On G4s, so far, I have noticed an almost two-fold increase in performance in the Finder alone, and on intel machines, a similar, if not more so, improvement in performance - the word 'snappy' doesn't come close to describing it .. and that doesn't even include many of the other improvements inherent in Leopard.

    Ooooh. Like anyone is going to buy the unsubstantiated reports of 'two-fold' increases? This after someone previously posted a response to me that there was a 10-fold increase in speed.

    But while a speed increase might get Mac users of 10.4 to get 10.5 (of course, many of us sane people would also note that it's taken apple 6 years and 5 builds just to make a finder close to the responsiveness of the OS 9 finder), how is it going to drive more mac sales? No one notices things like finder speed when test driving (nor does one care). Windows seems fast when you test drive it too. It only slows down when you actually install software on the machine.

    And please share all your gained wisdom and information about these other inherent features of Leopard that's going to make macs sail off the shelves.

    As usual, testudo is clueless. Man, almost makes me believe he should be an 'analyst' or have his own column (right along Enderle and Dvorak)

    As usual, you decide not to post any actual information (except some fanciful, and probably subjective, speed information on one part of the entire software), but just denounce someone without any actual reasoning, just pure resentment.

    Perhaps you should learn how to develop a decent argument. That is, if you can remove your lips from Jobs' a** long enough to think up such things.

  1. Harlemite

    Joined: Dec 1969

    0

    What was THAT?!?

    Zinkdifferent, I'm one who is very excited the release of Leopard, and I expect it to much better than most folks expect. Nevertheless, suddenly referring to someone as a " true idiot" is EXTREMELY uncool, and the very reason most folks have a huge problem with the "Mac faithful". I'm an Apple fan, but folks like you make me ashamed that I am.

    Something to think about.

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