Apple tops PC Mag satisfaction survey

If you want a quality computer for the typical Everyman, then Apple is your solution.

It just works!

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OSX is the best operating system. No argument. P.C. Magazine? I've never been there. Nor have my freinds who have had major problems with their MacBook and Macbook Pros'. Well I'll get flamed here for saying this but Apple has a major problem with quality problem for some time now. So do Dell and Sony etc.,

But Apple does not simply work for me and my friends.

If the numbers are so high why does Apple need tech support or a repair service?

Seriously those numbers are bunk.

Everyone expects Macs to be reliable. When they aren't, it's all over news sites and blown way out of proportion. These days a high percentage of all hardware products in most industries have issues from day one. Once resolved, it should be fine. If your friends have major problems with their MB or MBPs, they need to get them fixed under warranty. Mine is 100% rock solid 24/7.

Henjin - Not hardly. Your sample size of three people who have Macs that have problems is not even close to being accurate on a large scale. My Macs don't have problems, and I have 5 of them and an iPhone. My sample size trumps yours. "A major problem with quality" is not even close to being accurate or even vaguely true.

Mac fanboy, stockowner, etc. My macs have been perfect, but my friends have fried motherboards and had NUMEROUS problems with their G5 iMacs. So, it happens here, too. Get used to it.

..are windows converts complaining that there aren't 27 patches a week that need to be applied to their systems.

Last time I checked the MacBook Pro is NOT a desktop computer which this survey covers, Although If I go on personal experience, PC notebooks would score even lower.

These aren't bunk numbers they are numbers from where it counts, Consumer opinion of people that actually OWN the computers they are surveyed on, Check Consumer reports also, you'll see the same customer satisfaction numbers.

As far as numbers go, I have overseen and managed over 2000 Macintosh installations in high school, university, and corporate environments (best quality control study is Jr High school labs) and I have had 20 failures within warranty, other failures have come when machines get 5-7 years old, usually Optical Disk Drives and Hard disks, but expected on components that see a lot of wear and tear. Break those numbers down I am looking at around 1% problem rate (all of which were fixed in first attempt)

The best PCs I've ever used were the ones I built myself.