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iPhone owner mulls over lawsuit possibilites

updated 12:20 pm EDT, Mon October 1, 2007

iPhone owner mulls lawsuit

Anger over the hack-breaking v1.1.1 iPhone update is fueling talk of a possible lawsuit, accounts say. A poster by the name of "myndex" has used multiple forum posts to seek interest in a possible class action suit against Apple, arguing that the company should be required to service iPhones under warranty, even if they have been modified or used in tandem with unofficial software. Currently, Apple may refuse to handle such products.

myndex includes three classes within the theoretical suit. The first is people who have used third-party software (such as iPhoneDrive) to access the flash storage on an iPhone, without having altered firmware or installed a program on the device; the second includes people who have installed third-party apps in the past, but who have since restored their phones to factory defaults, and are only suffering from hardware problems such as bad touchscreens. Finally, the third class would encircle those who have unlocked the iPhone for other carriers. This is legal under the Digital Millennium Copyright Act, but discouraged by Apple, which states on the iPhone's box that an AT&T contract is necessary.

For reasons unstated, the original lawsuit post has been deleted from Apple's official iPhone support forum, having since been mirrored on other sites (see below). The company has taken a hard stance against any manipulation of its product; technicians are reportedly refusing to service phones on which users have merely attempted to install software, and Apple represenative Jennifer Bowcock has said that "If the damage [requiring repair] was due to use of an unauthorized software application, voiding their warranty, they should purchase a new iPhone."


 
Previous Comments

literacy

10/01, 12:32pm reply

read the terms of agreement

Rezzz

Fresh-Faced Recruit

Joined: Jan 2006

0

illegal contract terms...

10/01, 12:38pm reply

... are not enforcable.

OtisWild

Junior Member

Joined: Feb 2005

0

read the law

10/01, 12:41pm reply

the contract is legal.

happydaze

Fresh-Faced Recruit

Joined: Jul 2006

0

whine whine whine

10/01, 12:42pm reply

i'm really getting annoyed with some iPhone users who are so distraught over not being able to hack their iPhones that they want to bring lawsuits against Apple. like "rezzz" said, read the TOA. you broke the terms, so take accountability for your own actions and suck it up.

yeah, the latest update removed my custom ringtones too. i'd like the ability to have them back. but i'm not about to go into litigation over it.

stainboy

Fresh-Faced Recruit

Joined: Sep 2005

0

contract law does not...

10/01, 12:46pm reply

... supercede other law. If you sign a contract that has something illegal in it, you can have that part invalidated in court.

OtisWild

Junior Member

Joined: Feb 2005

0

just don't understand

10/01, 12:46pm reply

This is how your freedoms get taken away from you if you mindlessly accept what other people say. For example, blatant discrimination in the 60's was legal and the status quo, but do you think it was a bad idea to have that continued? Someone has to stand up for your rights otherwise they WILL be taken away.

dagamer34

Fresh-Faced Recruit

Joined: Apr 2007

0

Amazing Nonsense.

10/01, 12:48pm reply

It's common for manufacturers to not honor warranties on products that have been the subject of unsupported tampering. Look at car manufacturers and modification for a good example. I don't understand why people disassociate hardware and software tampering when it comes to the iPhone. In both cases, the core elements of the product are being altered. Apple shouldn't have to support someone who solders a new chip into their phone; why should they support someone who alters the basic software structure?

PookJP

Mac Enthusiast

Joined: Jan 2001

0

test

10/01, 12:50pm reply

will this get through?

happydaze

Fresh-Faced Recruit

Joined: Jul 2006

0

I dont get it

10/01, 12:54pm reply

Your phone worked fine. Apple said if you install the update on a hacked phone it will probably break your phone. You hacked your phone and installed the update. Now your phone is broken and you want apple to fix it.

gregjsmith

Fresh-Faced Recruit

Joined: Jul 2001

0

illegal?

10/01, 12:54pm reply

What's illegal in the contract?

64stang06

Mac Elite

Joined: Aug 2007

0

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