updated 09:30 am EDT, Wed September 5, 2007
Danish iBook ruling upheld
Denmark's Consumer Complaints Board has upheld an earlier ruling that Apple is at fault for a series of complaints with the G4 iBook. A number of buyers reported that their iBooks would lose power after just one year, forcing repairs at personal expense, since Apple claimed that warranties had expired. The Complaints Board has argued since May that it has evidence of an original design defect with the iBook, and that customers should be able to return their laptops at no extra cost. Apple has strenuously objected, producing its own reports as counter-evidence.
The Board insists that it has proved its point, and is giving Apple just 14 days to accept the ruling or be placed on a public list of "unwilling companies." Such a move could tarnish Apple's normally positive reputation, but it is unclear what effect the Board's decision may have outside of Denmark, where it may not create any legal precedence.