updated 09:35 am EDT, Fri August 24, 2007
iResQ offers iPhone repair
iResQ today officially announced that it is now offering iPhone repairs. iResQ, which has been performing next-day Mac-related upgrades and repairs since 1994, said that the iPhone is a natural fit in their service line, which includes pickup and delivery of the customer's unit in a shipper-approved foam lined container. The company also provides repair and upgrade services for iPods, PowerBooks, iBooks, MacBooks and the Apple TV. "Per customer demand, we've redesigned our packaging to accept several combinations of iPhones and/or iPods. Customers with multiple items can use one iBox to get the broken units to us" said Kyle Baccus, Operations Manager at iResQ.
iResQ said that iPhone repairs will be performed within 24 hours of receipt at the iResQ repair facility in Kansas City and customers are provided with the appropriate shipping materials and pre-paid labels to safely transport the units around the country.
Customers can sign up to have their iPhone repaired by calling 1-888-447-3728 or simply via the company's website. For computer resellers and repair centers, iResQ offers discounted rates on products and services. (Volume discounts are available for schools and government agencies.)