apple news/media reports

08/22/2007, 10:55am, EDT

Wednesday, August 22nd

Thieves steal Apple laptops, personal info

Yet another Apple Store has been burglarized, this time at University Village in Seattle, Washington. The thieves apparently entered the store through the ceiling in an area sectioned off for technicians, making off with all the laptops that had workers had completed servicing. A store employee told the Seattle Post-Intelligencer that at least one of the notebooks contained personal information, and that the theft could pose a risk to other customers. Additionally, an "unknown stock" of refurbished iPhones are missing alongside a high-end laptop used by the store's technical staff. A store employee reportedly showed police a cut cable lock that was attached to the technician's laptop, and police reported that the entire office appeared in disarray. Seattle police were called to the University Village store at 4:44 a.m. Monday morning after an alarm signaled rear entry or motion, but the police report stated that all the doors were secure and nothing appeared to be out of place on the inside.

The burglary follows another theft at the Country Club Plaza in Kansas City, Missouri where suspects stole $17,000 worth of goods by smashing out the front window of the store. The thieves reportedly made off with eight laptops, three iPods, and two iPhones and struck the store at around 3:38 a.m. on August 13th.

While the two burglaries are likely unrelated, they reveal high demand for the Cupertino-based company's products by unscrupulous or unknowing buyers. Apple products are sought after enough that thieves are risking charges of grand theft and burglary just to acquire the goods.

In late January the Twenty Ninth Street Apple Store in Colorado modified one of its display cases by securing the 30-pound container to the table upon which it rested. The changes were made after thieves boldly stole a 2 x 2 x 6-foot display case containing 42 4GB iPod nanos worth around $8,450. Amazingly, store employees said they noticed the case missing at around 5:00 p.m. which suggests that the theft may have occurred in broad daylight.

A man who burglarized an Apple Store in Weymouth, Massachusetts in December of 2006 was stopped by a police officer for having a brown plastic bag over his license plate. The man, who was bleeding profusely from wounds he suffered while entering and exiting the Apple Store after smashing out the front glass window with a pipe wrench, may have bled to death if he was not stopped by local law enforcement. The thief reportedly cut his arms on the broken glass of the front window while entering and exiting the store as he carried 56 stolen iPods worth almost $20,000 in a pink plastic tub.



The man was treated at a local hospital and jailed. Just one week prior, the Carrefour Lavel store in Canada was burglarized by thieves who managed to take numerous computers as well as several iPods.


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way to go Seattle PD
0
08/22, 11:18am, EDT
"Seattle police were called to the University Village store at 4:44 a.m. Monday morning after an alarm signaled rear entry or motion, but the police report stated that all the doors were secure and nothing appeared to be out of place on the inside."

how'd you like to be one of those Apple Store employees who had to make the calls to customers who had their laptops stolen? Not me!
Fresh-Faced Recruit
Join Date:Sep 2001
Status:Offline
Encryption!
0
08/22, 11:31am, EDT
Apple gives a simple way for you to encrypt your personal data. I store any sensitive data in an encrypted DMG file that I manually mount and dismount. If I had lots of this type of data I would use filevault.
Fresh-Faced Recruit
Join Date:Jul 2004
Status:Offline
better yet...
0
08/22, 12:06pm, EDT
clone the drive and wipe it BEFORE you return it for servicing. I tell this to all my friends who have laptops that need servicing. Encrypting contents via filevault only serves to make it difficult for the thief to get at your data... but without a current backup, YOU don't have access to it either!
Junior Member
Join Date:Aug 2000
Status:Offline
Re: better yet
0
08/22, 12:10pm, EDT
clone the drive and wipe it BEFORE you return it for servicing.

Great idea, unless you can't boot the computer or access the drive, thus the reason for your service in the first place. And most mac laptops do not have a user-servicable hard drive.
Fresh-Faced Recruit
Join Date:Aug 2001
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not quite
0
08/22, 12:15pm, EDT
While the two burglaries are likely unrelated, they reveal high demand for the Cupertino-based company's products by unscrupulous or unknowing buyers. Apple products are sought after enough that thieves are risking charges of grand theft and burglary just to acquire the goods.

Since there are people out there that will kill you for $10, let alone steal pretty much anything, I don't think that the products being "highly sought after" are the impetus. They're expensive, thus good fencing value.

What I'd like to know is, if it was your laptop stolen, what do you get from Apple? Replacement refurbed laptop, new laptop, or current value in cash?
Fresh-Faced Recruit
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I got it!
0
08/22, 12:22pm, EDT
I've come up with a brilliant idea! We should start a class-action lawsuit against apple for (a) not securing serviced computers to prevent theft, (b) enticing thieves by producing highly sought after machines, (c) mental and physical distress occurring when entering an Apple store, not knowing whether thieves will attack at that moment, (d) mental and physical distressed caused by worrying that our computers will be stolen while in apple's service department, (e) repayment of all costs and expenses from creating a completely new identity every time you need to bring your Apple laptop in for service (if you wait until your identity is stolen, its too late), let alone any other known and unknown issues that have arose or will arise in the future.

Its obvious that apple's complete neglect and negligence in this area has caused its customers much harm.
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testudo
0
08/22, 12:35pm, EDT
LOL! Classic dude! ;-)
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Join Date:Apr 2005
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Burgled, not burglarized
0
08/22, 12:39pm, EDT
If you're afraid your readers won't take the time to look up "burgled," you could always use "stole." And they say English is the language of the future.
Fresh-Faced Recruit
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burgled?
0
08/22, 1:13pm, EDT
isn't that what happens at the bathhouse? ;-)
Fresh-Faced Recruit
Join Date:Sep 2001
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burglarized is US English
0
08/22, 1:44pm, EDT
I think "burglarized" is actually correct, in U.S. English.

The dictionary that comes with OS X seems to think "burglarised" is OK in English (or, as our American cousins like to call it, "International English"), though my copy of Chambers says that it's a North American colloquialism.
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