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iPhone touch-screen troubles addressed

updated 02:30 pm EDT, Thu August 9, 2007

iPhone touch troubles

Apple is quickly addressing cases of iPhone touch-screen troubles as users continue to report that part of the screen becomes unresponsive. Owners of problematic iPhones are comparing failing touch-screens in numerous cases, concluding that most phones are losing touch sensitivity in a half-inch strip that spans the width of the phone when it is held vertically, according to AppleInsider. Apple is working hard to replace faulty units, according to several customers, and is offering rental iPhones while the three-day repairs are underway. Many iPhone owners were unable to fix the issue by resetting the software, and some cleaned their handsets using Apple's recommended method but were still left without touch functionality within the dead area.




by MacNN Staff

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Comments

  1. DahlBryn

    Joined: Dec 1969

    0

    What denotes "numerous" ?

    The quote from the story: "Owners of problematic iPhones are comparing failing touch-screens in numerous cases".

    What is "numerous" exactly ? Give us the exact number instead of trying to mislead us with fear-mongering tactics.

    If it affects 5 to 10 people out of 350,000 - its not even worth mentioning... If its thousands, then we should know. But anything less than 1% is not newsworthy.

  1. bloggerblog

    Joined: Dec 1969

    0

    5 to 10 units?

    I didn't know that, thanx dahlbryn. You just posted a little "article" better than Macnn's

    lol

  1. amirtal33

    Joined: Dec 1969

    0

    i had to replace mine too

    its kinda comforting to find out mine wasn't the only one :) anyway, no one at the apple store even mentioned the term "repair". they backed up my stuff, burned it to a cd and gave me a brand new unit.

  1. ff11

    Joined: Dec 1969

    0

    Touchy, touchy ...

    The point of the article is the rapid response, not the "number" (which you can find out if you follow the link in the article).

  1. ccrider

    Joined: Dec 1969

    0

    hmm

    This just happened to me- at first the apple genius was skeptical but when he realized that he couldn't launch google maps, he gratefully exchanged it for a loaner (iPhone says applecare service on the back).

    One nice thing- when I re-synced the loner at home, everything was exactly how it was: every preference, wallpaper, etc. Very nice.

    Hopefully this issue is not a widespread problem.

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