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Apple to investigate QuickTime 7.2 flaw

updated 09:10 am EDT, Wed July 18, 2007

QuickTime 7.2 issues

Apple says it intends to examine problems users are having with the recent QuickTime 7.2 update. According to reports, conflicts have been occurring with Code Fragment Manager applications, among them Microsoft's Word, Excel and Entourage. Apple itself explains that it has "received a few reports that the QuickTime 7.2 update may cause issues with some Power PC-based applications running on Intel-based Macs, and we are looking into it."

The update was actually intended to fix a number of bugs, in addition to providing full-screen viewing and improved H.264 support.

A more detailed theory is that the issue stems from Rosetta, which emulates PowerPC code on Intel Macs. QuickTime 7.2 apparently breaks an aspect of Rosetta, making it impossible to run older Java code that relies on PowerPC stubs. The suggested solution then is to revert to QuickTime 7.1.6 using a special tool, and then reinstall the Mac OS X 10.4.10 update. Should some of the Java libraries be broken, copying them over from another user is said to be an option.

by MacNN Staff




  1. byRyan

    Joined: Dec 1969


    special tool!?!?!

    I have 7.2 and it is causing issues. where do I find this special tool to revert to 7.1.6?

  1. testudo

    Joined: Dec 1969


    Re: special tool

    I think I read elsewhere that you need to download the 7.1.6 installer, then, using Pacifist, extract the .pkg file from the installer, then run that. (I believe I read it on MacFixit, so you can check there). As best as I can tell, the full installer has the real installer in it, but also does version checks to make sure you don't try to back-step. So you have to get the internal installer to do it for you.

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