updated 09:00 am EDT, Mon July 16, 2007
iPhones misreporting power
A problem with the iPhone's battery not fully charging is actually an interface issue, according to Apple. Some users have been reporting that their displays indicate less than a full charge, even after phones have been left charging for ample time; but an Apple PR representative explains that the user interface is "not correctly reflecting" the real state of batteries. The company says it intends to fix this in future software update, though it cannot say when the update will come, and no other information on the glitch has been formally published.
Users unwilling to wait for the results of an update can go through the iPhone Battery Replacement Program, which caters to devices with abnormally reduced capacities. This costs $79 plus shipping and handling, however, and the process of replacing the battery also clears any data stored in flash memory.