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AT&T: iPhone SIM cards are portable

updated 01:35 pm EDT, Thu June 28, 2007

iPhone return and repair

AT&T today said it would offer the ability to opened iPhones and that users would be able to use the provide iPhone SIM card in other AT&T phones. Through efforts, MacNN has managed to obtain information on the return and warranty policies for the iPhone, including the ability to reuse SIM cards. At AT&T's retail stores (kiosks are inelligible), both the phone and Apple's Bluetooth headset will have a 14-day return policy, which is applicable only with an AT&T receipt and all of the original equipment. If a box has been opened, AT&T will take 10 percent off the refund as a re-stocking fee. All other iPhone products -- first- or third-party -- will fall under AT&T's normal 30-day return policy, including the wireless service. Critically, AT&T will not accept products bought directly from Apple, and it will not handle "dead on arrival" iPhones.

That will be up to Apple, who is taking care of repairs under a scheme called the Same Unit Repair Process. Customers will have to send their phones and Apple headsets directly to the company, either by mail or through a store; repaired devices will then be sent back. This should take approximately three days.

AT&T is emphasizing the fact that not only are SIM cards not required for repairs, they should be taken out of phones before they are sent off, and kept safe. An iPhone card should in fact be usable in other AT&T phones, and mostly functional, including access to IM, MMS, and voicemail. Visual Voicemail will be disabled however, and no contacts will be carried over. Internet access will be switched over to MEdiaNet, which provides services such as games, e-mail and sports scores.




by MacNN Staff

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Comments

  1. tindrum

    Joined: Dec 1969

    +1

    How to remove it?

    How do you get the sim card out? Is there a way to open up the iPhone?

  1. PBG4 User

    Joined: Dec 1969

    0

    Re: How to remove it?

    Read Pogue's review of the iPhone. Pogue explains where the SIM slot is and how to get to the card.

  1. mmmdoughnuts

    Joined: Dec 1969

    +1

    simple

    paper clip into hole...

  1. tindrum

    Joined: Dec 1969

    0

    It was funny

    I watched the whole Pogue video. I especially liked the part near the end where the guy yells "He's got an iPhone" and everyone starts chasing Pogue. But I didn't see anything about the sim card. Maybe you could have mentioned something of it in your post. Oh well, I think I'll watch the Will Farrel thing with his kid again.

  1. ender

    Joined: Dec 1969

    0

    Like floppies

    Remember how you used to get stuck floppy disks out of Macs? Looks like getting the SIM card out of the iPhone is the same thing. Poke the end of a paper clip into the little hole next to the SIM card slot and the cards slides out.

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