05/31/2007, 2:00pm, EDT
Thursday, May 31st
iTunes Plus review reveals "growing pains"
Other oddities include an error dialog box that appears when attempting to change iTunes Plus preferences -- which actually retains the preference but complains that an error occurred anyway -- and iTunes Plus shoppers cannot gift unprotected music. Further, Apple's 'Upgrade My Library' feature -- which apparently disappears from time to time -- offers an all-or-nothing upgrade for DRM-protected tracks which are replaceable with their unrestricted counterparts.
iTunes Plus charges the extra $0.30 cents to upgrade each track, and only charges shoppers for each track that is upgraded to the higher quality open format. The reviewer reports, however, that upgrading the iTunes library was a hit-or-miss affair.
"Of the 48 tracks I attempted to upgrade, 14 failed with an unknown (504) error."
New unprotected songs do sound better, according to the reviewer, with clearer tones and less "overwhelming" sounds flooding the ears.
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It is very disappointing not to have the purchase completed two days after placing the order. There is no rhyme or reason to the songs which haven't downloaded so they are from several different albums.
I would expect some heavy traffic with this offer, but it looks like a complete meltdown. Apple's iTunes forum contains many similar complaints.