toggle

AAPL Stock: 121.3 ( -1.07 )

Printed from http://www.macnn.com

NTRglobal announces NTRsupport software

updated 05:30 pm EDT, Tue April 17, 2007

NTRsupport software

NTRglobal has announced NTRsupport, a new software solution that offers simultaneous remote control and support sessions or computers running Mac OS, Windows, or Linux operating systems. NTRsupport is designed to allow support professionals to to create an immediate and secure connection between the support agent's computer and a user's Mc or PC, enabling support staff to actually see what is on the user's screen in real time. The software achieves cross-platform support via the Firefox Web browser, which is the only browser that guarantees full compatibility with Mac OS as well as Windows and Linux. NTRsupport works on Intel as well as PowerPC-based Macs, and NTR Labs is working to extend the software's capabilities by adding supplementary support functionality via VoIP (Voice over IP) telephony, videoconferencing, and an installable remote control (IRC) function (pricing and system requirements were unavailable).




by MacNN Staff

POST TOOLS:

TAGS :

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

Follow us on Facebook

toggle

Most Popular

Advertisement

Recent Reviews

HP 14-x030nr 14-inch Chromebook

If you're like us, chances are you've come to realize that you need the ability to access the Internet on the go. Also, you've prob ...

15-inch MacBook Pro with Force Touch

Apple's 15-inch Retina MacBook Pro continues to be a popular notebook with professional users and prosumers looking for the ultimate ...

Typo keyboard for iPad

Following numerous legal shenanigans between Typo -- a company founded in part by Ryan Seacrest -- and the clear object of his physica ...

toggle

Most Commented