toggle

AAPL Stock: 100.58 ( + 0.01 )

Printed from http://www.macnn.com

NTRglobal announces NTRsupport software

updated 05:30 pm EDT, Tue April 17, 2007

NTRsupport software

NTRglobal has announced NTRsupport, a new software solution that offers simultaneous remote control and support sessions or computers running Mac OS, Windows, or Linux operating systems. NTRsupport is designed to allow support professionals to to create an immediate and secure connection between the support agent's computer and a user's Mc or PC, enabling support staff to actually see what is on the user's screen in real time. The software achieves cross-platform support via the Firefox Web browser, which is the only browser that guarantees full compatibility with Mac OS as well as Windows and Linux. NTRsupport works on Intel as well as PowerPC-based Macs, and NTR Labs is working to extend the software's capabilities by adding supplementary support functionality via VoIP (Voice over IP) telephony, videoconferencing, and an installable remote control (IRC) function (pricing and system requirements were unavailable).




by MacNN Staff

POST TOOLS:

TAGS :

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

MacNN Sponsor

Recent Reviews

Life n Soul 8 Driver Bluetooth headphones

When it comes to music on the go, consumers generally have some options to consider when looking for the best experience. While Blueto ...

Pure Jongo T2 wireless speaker

Multi-room audio compatibility is a key metric for wireless sound systems these days. The entry cost into a house-spanning system can ...

Logitech Z213 multimedia speakers

Desktop computer speakers sit in a weird area of limbo: many consumers have forgone the era of desktop listening for the privacy and v ...

toggle

Most Commented