troubleshooting/tutorials/security

04/17/2007, 5:30pm, EDT

Tuesday, April 17th

NTRglobal announces NTRsupport software

NTRglobal has announced NTRsupport, a new software solution that offers simultaneous remote control and support sessions or computers running Mac OS, Windows, or Linux operating systems. NTRsupport is designed to allow support professionals to to create an immediate and secure connection between the support agent's computer and a user's Mc or PC, enabling support staff to actually see what is on the user's screen in real time. The software achieves cross-platform support via the Firefox Web browser, which is the only browser that guarantees full compatibility with Mac OS as well as Windows and Linux. NTRsupport works on Intel as well as PowerPC-based Macs, and NTR Labs is working to extend the software's capabilities by adding supplementary support functionality via VoIP (Voice over IP) telephony, videoconferencing, and an installable remote control (IRC) function (pricing and system requirements were unavailable).


Filed under: troubleshooting

, , comment, del.icio.us, slashdot, digg, buzz


post a comment
Reader Reactions (Please use <i></i> for italic text)

subscribe to comments
for this article




Expand All   Global Settings
Be the first to post comments on this story.
Your Comments

In order to post comments: If you are a registered member, please login with your MacNN Forums username and password otherwise please uncheck the checkbox below.


Registered Member?
macnn forums login:

macnn forums password:

Not a member of the MacNN forums? Register now for free.

RSS Feeds

Have the latest content delivered to your desktop via RSS. Use the links below to get access to a specific blog, news, or reviews feed.



  MacNN -all

  MacNN Reviews

  MacNN Podcasts

  iPodNN

  Electronista

  Left Lane News
Want To Sell Your Laptop? Any Condition - receive Top Cash. Get an instant quote. Free shipping www.CashForLaptops.com
Buy from The Apple Store, iTunes.com, Amazon.com, TechDepot, OfficeDepot, Computers4Sure, or donate.