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Apple: PC iTunes users should wait on Vista

updated 08:05 pm EST, Fri February 2, 2007

iTunes & Vista problems

Apple is warning that PC users who upgrade to Windows Vista, released this week, may experience compatibility issues with its iTunes software and recommends users wait to upgrade. In a support document updated Thursday, the company warned that its digital music software has some issues with Vista, noting that songs purchased from the iTunes music store may not play. In addition, it said that contacts and calendar entries will not sync to customers' iPods and that customers could corrupt their iPod unless they eject it from Windows using iTunes. The company has already posted an iTunes Repair Tool for Vista that allows users to play songs purchased from iTunes, but said that it plans to release an updated version of iTunes "in the next few weeks" to address some of the compatibility issues.

Specifically, Apple said that iPod models with the "Enable Disk Use" option turned off may be unable to update or restore iPod software, and make changes to iPod settings. Also users with iPod models configured to Auto Sync and have the "Enable Disk Use" option turned off may have to eject the disk/iPod and reconnect it to resync.

Apple, however, has a few workarounds for those who wish to upgrade. On its support pages, Apple outlines how customers can avoid some of the problems when upgrading to the latest Windows software. Apple recommends deauthorizing all computers, enabling Disk Use on all iPod models, uninstalling iTunes, and a clean install of Windows Vista ("Highly recommended", but not required). Users can then reinstall iTunes and re-authorize their computer. Users still experiencing problems are directed to the iTunes Repair Tool for Vista 1.0.

by MacNN Staff



  1. eldarkus

    Joined: Dec 1969



    See, if Apple hadnt released all the FAQ's, fixes and recommendations, I would have thought it was a ploy to get people to stay away from Vista until Leopard is released. :)

  1. lmhaffner

    Joined: Dec 1969



    It's pretty funny/ironic that Apple could delay a Vista upgrader without OS X or a Mac coming into the reasoning...

  1. coldfusion1970

    Joined: Dec 1969



    What delay?

    Vista was only released earlier this week. This is a pretty damn quick fix.

  1. jarod

    Joined: Dec 1969


    Who's got the power!

    Apple OWNS Microdump these days. heheheh too good man, this is too good! One competitors app dictates whether a user degrades to Microshit's new OS.

  1. eldarkus

    Joined: Dec 1969


    re: delay

    consiering that Apple probably has had access to the developers editions for some time now, I would say there was a delay.

  1. LouZer

    Joined: Dec 1969


    Re: who's got the power

    One competitors app dictates whether a user degrades to Microshit's new OS.

    Um, every OS is subject to the developers. Look at all the people who didn't upgrade to OS X.0, X.1, X.2, because of the apps and hardware that didn't work with it.

    And like all those Windows users would be converting over to Vista right now if it just weren't for this iTunes problem...

    BTW, I'm sure everyone here will have the same attitudes when Leopard ships in 6 months and MS says that users shouldn't upgrade because Office has some issues. I'm sure we'll all be understanding, and not say things like "What do you mean the iTunes doesn't work! h***, its not like Vista snuck up on people. Its been available since last year, developers have had it for a good two years, and, all of a sudden it turns out you realize your software doesn't work with it?"

    BTW, coldfusion, besides that developer releases have been around for a while, Vista's been in the hands of the corporate market since November, if not earlier. Someone should've had a copy. Maybe everyone's been busy trying to come up with all those secret new features for Leopard Steve promised us (oh, and they better be killer!).

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