updated 05:25 pm EST, Thu February 1, 2007
Cracking Zune screens?
A call center employee suggests that Microsoft may be dealing with an unusual number of cracked Zune screens, Electronista notes. According to the Engadget tip, a number of callers have been complaining about Zunes whose screens cracked after being left to charge overnight. The source believes that this could be due to the position of the lithium-ion battery in the player, which is directly behind the LCD, and may be expanding far enough to put pressure on the screen. This is unconfirmed however, and Microsoft does not consider the problem to be within warranty coverage. Other Zune owners have also disputed the claim, noting that their own Zunes have been charged for hours or days at a time without trouble.