PhoneValet Message Center

Parliant Corp. is now shipping PhoneValet Message Center 5.0 for the small office, home, and home office. PhoneValet's software and hardware platform turns a Mac into a virtual call center with unlimited voice mail boxes, call blocking, recording, logging and screening, automated dialing and Interactive Voice Response (IVR) capabilities - on single or multiple lines. Offering an attractive new interface designed to simplify access to its many telephony features, PhoneValet 5.0 includes Parliant's new patent pending Call Completion Technology (CCT). CCT directs an incoming caller to a person or department, plays music or audio information as the caller is being transferred, then directs the caller to voice mail or other audio information options if the call can't be answered in person.

PhoneValet 5.0 also adds unlimited call trees, giving callers a logical path to access dynamic announcements. Callers can transfer to voice mail boxes or outside phone numbers as necessary while hearing music or other audio information while the transfer is taking place.

In addition, version 5.0 also offers new functionality for home users who simply want to manage calls more effectively. The new release expands Apple Address Book integration for dialing and looking up incoming callers, and browser-based remote control that shows status of all lines and allows stop and start recording from remote Macs or PCs connected via PhoneValet Anywhere ($60 option).

PhoneValet 5.0 retails for $170 per line for new users (including software and Parliant's USB telephone adapter); it is a Universal Binary, requires Mac OS X 10.3.9 later, QuickTime 6.5 or later and an available USB port. PhoneValet Anywhere retails for $60, while the PhoneValet Podcast Bundle retails for $75. Users of previous releases of PhoneValet can upgrade for $40 per line. Parliant's popular 30/30 program provides a $30 rebate to new PhoneValet users switching from competing systems.

by MacNN Staff