toggle

AAPL Stock: 101.06 ( + 0.1 )

Printed from http://www.macnn.com

Apple comes clean with South Park Season 10

updated 07:20 pm EST, Wed December 20, 2006

iTunes customers appeased

Apple is doing the right thing for iTunes customers who cried foul after purchasing a South Park, Season 10 Season Pass in mid-November, only to discover that the pass was good for half the season. Apple explained to one MacNN reader that Comedy Central had decided to 'split' the season into two halves for $11.99 each, confusing many customers who thought they were purchasing the entire South Park season. Additionally, Apple quietly changed the name of the South Park, Season 10 Season Pass to Season 10A, adding Season 10B as the second half of the episodes available to customers after initially posting the season pass without any indication that it would eventually split into two parts. After numerous email exchanges with Apple, Apple is allowing that MacNN reader and all other iTunes customers who purchased South Park Season 10A Season Pass from the iTunes Music Store to download South Park Season 10B for free.

"Thank you for purchasing the South Park Season 10A Season Pass from
the iTunes Store," Apple wrote in an email message to one customer. "We know that the decision to split this season into two parts created some confusion for our customers. We strive to create a perfect experience, so iTunes is giving South Park Season 10B to everyone who purchased the South Park Season 10A Season Pass."




by MacNN Staff

POST TOOLS:

TAGS :

toggle

Comments

  1. very

    Joined: Dec 1969

    0

    Read it over the weekend

    Last Saturday (10/16/2007) MacSurfer had a link to a blog post regarding iTunes Store and South Park Season 10 clarifications. the email included.

    http://www.macsurfer.com/archives/months/december/December16.html

  1. unity@mac.com

    Joined: Dec 1969

    0

    Yup

    I got me e-mail a couple days ago. Now the question is if the users who purchased season 10B pass will get a refund.

  1. Jordan

    Joined: Dec 1969

    0

    what about me.....

    So I bought season 10A, got pissed off when I found out it was only half a season but gave into the Apple Machine and paid for 10B. Am I s*** out of luck???? This is not my fault. I honestly thought I got the whole thing..... Grrrrrrrr..

  1. Nebrie

    Joined: Dec 1969

    +1

    check that email

    My email notice had a gift certificate code for for the episodes of 10B I had bought.

  1. UberFu

    Joined: Dec 1969

    0

    it sound like.....

    if you purchased season 10B - it came after the changes had been posted so my guess would be no those folks have to pay_ And same would go for anyone who purchased 10A after the changes_

    But if someone bought season 10 before they split it to 10A and 10B then those folks should get the whole season_

  1. ClevelandAdv

    Joined: Dec 1969

    0

    ..ummm

    What marketing genius thought up this plan. Is Comedy Central owned by Universal Music Group, or some other music company...I thought all the idiots worked there. I guess they are everywhere.

  1. MacScientist

    Joined: Dec 1969

    0

    Re: ummm

    It is my understanding that Comedy Central is owned by Viacom or by one of the companies created by its breakup.

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

MacNN Sponsor

Recent Reviews

Patriot Supersonic Rage XT 128GB USB drive

USB thumb drives are getting larger by the day, their growth speeding along with the availability and expansion of memory chips. But h ...

Autodesk Smoke 2015

Since May of this year, Autodesk has been shipping the highly anticipated update to its high-end post-production video editing suite, ...

Crucial MX100 256GB SATA-3 SSD

While the price-per-gigabyte ratio for magnetic platter-based hard drives can't be beat, the speed that a SSD brings to the table for ...

toggle

Most Commented