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http://www.macnn.com/articles/06/10/19/microsoft.chides.apple/

MS chides Apple for passing worm blame

updated 11:40 am EDT, Thu October 19, 2006

 

Microsoft chides Apple


The man in charge of Microsoft's product release virus scanning has chided Apple for trying to blame Microsoft after it was discovered that a small batch of the Cupertino-based company's video iPods shipped with a worm. "It's not a matter of which platform the virus originated [on]. The fact that it's found on the portable player means that there's an issue with how the quality checks, specifically the content check, was done," wrote Jonathan Poon, who oversees Microsoft's efforts to scan products for viruses before they ship. Apple yesterday issued a statement via its website, admitting that some of its iPods shipped with a worm and stating that "we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it." The worm does not damage data on infected Windows systems, but can lower the security settings of an infected system.

James Abrams, who held Poon's position for more than 10 years at Microsoft agreed with Poon. "The Apple iPod incident was not about Microsoft having a hardy operating system, it was all about security and process," he said. "I released software in an environment surrounded by Windows machines. Many machines on the corporate network were infected. We never introduced a virus into the software in the release or manufacturing processes because we had a professional understanding of what it took to release what we were supposed to."

"That Apple would blame Microsoft demonstrates a lack of understanding of remedial security and manufacturing processes. Virus was only a symptom of the problem. Apple didn't know what they were shipping," Abrams said.

Greg Joswiak, vice president of iPod product marketing at Apple acknowledged that roughly 25 systems were infected by a particular Windows compatibility testing station, according to InfoWorld. Joswiak defended Apple's manufacturing and quality control procedures, and reinforced the company's statement about Windows hardiness.

"It was an exception to our process," he said. "We believe we have a good process and we're going forward," Joswiak added. "We tried to be open and explain what's going on. We're not trying to dismiss our role."


by MacNN Staff

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Comments

  1. testudo

    Forum Regular

    Joined: Aug 2001

    0

    Maybe...

    Apple should follow their commercials and switch from Windows to macs for quality control....

  1. eldarkus

    Fresh-Faced Recruit

    Joined: Feb 2004

    0

    Poon-TANG!

    "The Apple iPod incident was not about Microsoft having a hardy operating system, it was all about security and process,"

    First off, Apple took the blame. 25 incidents were found and they put it up on thier website notifying everyone.

    "...and even more upset with ourselves for not catching it."

    Secondly, if the Windows platform was more protected, the worm would not even spread to said platform and it would be a dead issue.

    if I hit another car, yes.. it's my fault. I wasnt paying attention. But if the other drivers airbag doesnt go off and they get hurt, then it's the car companys fault for not having the airbag properly installed.

  1. appleuzr

    Fresh-Faced Recruit

    Joined: Aug 2006

    0

    poon tang ²

    Excellent analogy!

  1. lmhaffner

    Fresh-Faced Recruit

    Joined: Apr 2002

    0

    Hmmm...

    "...that there's an issue with how the quality checks, specifically the content check, was done"

    Well, this is exactly the problem that has brought us to where we are today. Well, not me, specifically since my Mac is virus-free, but you know...

    Let's keep the blatant copying going in the Mac -> Windows direction, eh Steve?

  1. FastAMX79

    Junior Member

    Joined: Sep 2000

    0

    sounds like...

    Microsoft is suffering from a classic case of 'truth hurts' syndrome

  1. e2Sync

    Fresh-Faced Recruit

    Joined: Feb 2005

    0

    enough of the PC BS!!!

    And I mean Politically Correct BS!!

    The fault lies squarely with Microsoft, NOT Apple. MS provides a haven for war against its own platform where even a manufacturing plant test machine is not immune. Sorry, but I can't possibly see how Apple should take any more responsibility than it has done. It's just a clear example of how bad the Windows platform is, and why Apple's sales figures released today are showing exploding growth.

    Microsoft should be stepping up and apologizing for the existence of this and every other virus out there.

  1. kirktalon

    Fresh-Faced Recruit

    Joined: Jun 2002

    0

    It could do without . . .

    the comment about Windows not being hardy enough. If you take the personal responsibility angle, Apple is well aware of the landscape of its customer base. Using the car analogy again, if you have an accident going down a street you have been down a 100 times you can't really say you didn't know about the tricky turn by the expressway.

    Sending out uncontaminated products is everybodies business.

  1. testudo

    Forum Regular

    Joined: Aug 2001

    0

    Re: enough.,..

    The fault lies squarely with Microsoft, NOT Apple. MS provides a haven for war against its own platform where even a manufacturing plant test machine is not immune.

    What does the fact that its a manufacturing test machine have to do with your argument. Are test machines supposed to be so viral protected that the fact it was infected means the OS sucks? That makes no sense. In this case, its apparently apple's fault for connecting something to the machine that in itself was infected. That shouldn't happen on such a machine.

    h***, I remember many, many years ago that MacAddict (I believe it was them) included a CD with their magazine that had a virus on it. Was this MS's fault? No. Was it Apple's fault? I don't recall anyone blaming them. It was MacAddict's fault for not making sure it wasn't infected before release.

    Microsoft should be stepping up and apologizing for the existence of this and every other virus out there.

    Um, why should they be apologizing for every virus out there, when not all of them are Windows viruses? There are viruses for all Operating Systems, not just Windows. Well, all but OS X, because we all know OS X is the best damnedest OS out there, resistant to all known and unknown attacks, unable to be penetrated or infiltrated! Even if a virus would be made, we all know it wouldn't be Apple's fault, but the fault of the OSS that they use, or some third-party software, or because someone dared run the system as an administrator instead of a 'normal' user. Or something like that.

    And, technically, you can put the blame on the Windows users and developers as much as MS for much of the problems. Because users don't like to be inconvenienced, they want permissions to do everything without being bothered with things like admin passwords and verifications. And Windows developers just love s******* around with the systems, because they've always had that ability. Try to fix a problem, cause some software to no longer work. Users get testy. You can see from the complaints about vista how trying to secure even small parts of the OS cause all to complain (how dare MS try to lock up the kernel, for goodness sakes!).

    Mac users, on the other hand, just take whatever Apple throws at them. Windows users would be irritated by having to provide a password just to set up an ipod. Mac users, we just type away, without even wondering "Why do I need to have an admin account to set up my iPod????"

  1. oldster

    Fresh-Faced Recruit

    Joined: Oct 2006

    0

    The real culprit

    Everybody seems to have forgotten the real culprit. The person(s) who created the virus in the first place. That is where the fault ultimately lies.

  1. macnnjoelks

    Fresh-Faced Recruit

    Joined: Oct 2006

    0

    re: the real culprit

    Oldster is exactly right. The person who should be talked about and vilified is the low life scum who seem to get kicks out of other people's discomfort. Everybody gets bit eventually, Apple, Microsoft, you, me etc. Further both companies are boneheads for bemoaning the weaknesses of the other. When it comes to product quality the performance, price points, and user satisfaction speak everything that is important. All else is verbal flatulence.

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