Lenovo, Apple lead reliability report
updated 05:50 pm EDT, Tue October 17, 2006
Lenovo, Apple reliability
Lenovo and Apple are the most reliable computer makers, according to a new research report. Rescue.com's latest findings rank IBM/Lenovo with a score of 243, followed closely by Apple at 201. The distant third place fell to HP/Compaq with 12 points. Dell, Gateway, and "others" scored 4, -12, and -16 points, respectively. Scores are based on the number of troubleshooting calls received for each make of computer, and results stem from a database of approximately 20,000 calls, according to Macworld UK. "Whether it's due to hardware quality or vendor customer support, clearly IBM/Lenovo and Apple are well ahead of their rivals when it comes to reliability," said David Milman, CEO of Rescue.com. "We're pleased to be able to offer this insight to help computer users make informed choices when deciding which computer they should buy."
