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Briefly: MacBook shutdowns addressed?

updated 08:20 pm EDT, Thu September 7, 2006

MacBook shutdowns: redux

In Brief: Apple has tacitly acknowledged the continuing problem of MacBook shutdowns--which have been documented by MacNN readers, one user who claims to have isolated the issue, and by the user site MacBookRandomShutdown.com: the company has posted a short note in its knowledgebase asking affected customers to contact AppleCare... AppleInsider says that service providers are to repair the laptops with matching logic board and heatsink set (expected later this week), but that all "business-critical" MacBook repairs through its Austin, Texas repair depot for a faster turnaround times.... CNET has posted a comparison between the two upcoming operating systems: Vista, meet Mac OS 10.5 Leopard which includes a video covering some of the new features in a recent release of Vista. [updated]




by MacNN Staff

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  1. Jeronimo2000

    Joined: Dec 1969

    0

    One more thing.

    Plus, it's "Gromit", just one "m".

  1. rocketscientist

    Joined: Dec 1969

    0

    Mine's in for service now

    And the guy at the Apple Store just called me, said they were getting new and improved heatsinks to replace the ones in mine, and I'd be getting a new logic board and heatsink, could be ready tomorrow, perhaps Monday though depending on shipping.

  1. rocketscientist

    Joined: Dec 1969

    0

    Update

    Ok, yeah, this is bad.

    Part's on backorder. Macbook's been in the shop since August 29, so 13 days now. I just called and they have no idea when/if they'll get a part in.

    The first and last time I buy a gen 1 product from apple.

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