updated 09:05 am EDT, Wed August 30, 2006
MacBook random shutdowns
A disgruntled MacBook owner recently launched a webpage focused on the MacBook random shutdown problem plaguing some users. Since Apple launched the consumer laptop earlier this year, some users have described problems with their MacBooks randomly turning off. Despite the widespread problems, there has been no official acknowledgement by Apple. The newly created website, trying rally MacBook owners experiencing problems, features a banner proclaiming "Think MacBooks don't crash?" The newest posts detail one bloggers recent attempts of getting Apple to repair the crashing MacBook--only to eventually convince them to replace the computer. Other bloggers link the problem to an overheating CPU due to poorly placed thermal paste.
Earlier this year, Apple reported that it accidently shipped some MacBooks with a blocked fan vent, which prevented air from circulating and properly cooling the laptop.
Reports on the blog range from satisfaction with Apple's repair work to outrage at the lack of effort--leaving some users hesitant to even try Apple's repair service. Users at the MacNN Forums have reported similar problems in an ongoing thread with some users reporting success getting repairs and less frequent problems after recent firmware updates.